CFPB Consumer Complaint Profile
American Adjustment Bureau,Inc.
208 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 208
- Total complaints
- 4
- Last 12 months
- 100%
- Timely response
- 19
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, American Adjustment Bureau,Inc. has accumulated 208 complaints, placing it #907 by volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.
- #907
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 19
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 7 |
| 2015 | 16 |
| 2016 | 20 |
| 2017 | 22 |
| 2018 | 15 |
| 2019 | 15 |
| 2020 | 21 |
| 2021 | 19 |
| 2022 | 31 |
| 2023 | 21 |
| 2024 | 14 |
| 2025 | 3 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American Adjustment Bureau,Inc.
American Adjustment Bureau,Inc. carries 208 complaints in the CFPB's database, 4 of them filed within the past 12 months. Consumers spanning 19 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
100% of CFPB-forwarded complaints against American Adjustment Bureau,Inc. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 18.6% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American Adjustment Bureau,Inc. have?
208 complaints have been filed against American Adjustment Bureau,Inc. with the CFPB overall - 4 of them in the past year.
Does American Adjustment Bureau,Inc. respond to complaints on time?
100% of the CFPB complaints against American Adjustment Bureau,Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for American Adjustment Bureau,Inc.?
The most complained-about product for American Adjustment Bureau,Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with American Adjustment Bureau,Inc.?
The most common issue reported by consumers about American Adjustment Bureau,Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against American Adjustment Bureau,Inc.?
You can file a complaint against American Adjustment Bureau,Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American Adjustment Bureau,Inc.?
American Adjustment Bureau,Inc. has drawn CFPB complaints from 19 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~208)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.