CFPB Consumer Complaint Profile

Caine & Weiner Company, Inc.

Consumers have filed 11,262 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

11,262
Total complaints
Among the highest
4,644
Last 12 months
99.8%
Timely response
Top decile
55
States affected

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The verdict

Caine & Weiner Company, Inc. ranks #57 of 3,843 financial companies by CFPB complaint volume, with 11,262 complaints on record. On-time replies land at 99.8%, the 79th percentile for the 100+ complaint peer group.

#57
of 3,843 companies by volume
99.8%
on time (79th pctile)
Debt collection
most-complained product
55
states with complaints
C+
PlainCredit Trust Score
61/100
Caine & Weiner Company, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B+ 99.8%
Share of complaints answered within the CFPB response window
Dispute Rate D 18.5%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.4%
Share of complaints closed with monetary or non-monetary relief

Caine & Weiner Company, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.8% Top 21% higher than 79% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 1,986 in 2024 to 3,778 in 2025 (2024 → 2025).

See the full year-over-year release diff

Caine & Weiner Company, Inc. timely response rate 99.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 4,977
Debt collection - Other debt 2,568
Credit reporting or other personal consumer reports - Credit reporting 1,709
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 875
Debt collection - Credit card debt 333
Debt collection - Auto debt 324
Debt collection - Other (i.e. phone, health club, etc.) 146
Debt collection - Telecommunications debt 98
Debt collection - Medical debt 56
Debt collection - Medical 24

Top Issues

1.Attempts to collect debt not owed 3,999
2.Written notification about debt 1,892
3.Incorrect information on your report 1,293
4.Took or threatened to take negative or legal action 1,112
5.False statements or representation 1,012
6.Improper use of your report 676
7.Problem with a company's investigation into an existing problem 394
8.Communication tactics 253
9.Problem with a credit reporting company's investigation into an existing problem 217
10.Cont'd attempts collect debt not owed 136

Complaints by Year

Year Complaints
2013 16
2014 36
2015 68
2016 84
2017 186
2018 204
2019 212
2020 422
2021 852
2022 774
2023 1,030
2024 1,986
2025 3,778
2026year in progress 1,614

Complaints by State (Top 15)

Florida 1,458
Texas 1,447
Georgia 1,199
California 692
Pennsylvania 517
North Carolina 468
New York 465
Ohio 412
South Carolina 400
New Jersey 374
Illinois 373
Michigan 301
Louisiana 273
Maryland 248
Virginia 240

Company Responses

Closed with explanation 10,988
Closed with non-monetary relief 271
Closed 2
Closed with monetary relief 1

Caine & Weiner Company, Inc. Complaint Concentration Profile

Caine & Weiner Company, Inc. is a high-volume CFPB cohort (11,262 complaints) - enough filings to measure how concentrated the product and issue mix is, not just the headline totals. Across 38 named product lines in the stored breakdown, the leading three (Debt collection, Debt collection, Credit reporting or other personal consumer reports) hold a 82.2% share of product-tagged complaints. The Herfindahl index on that product mix is 0.278 (1.0 = a single product owns every tagged complaint; lower = a broader book).

On the issue side, 15 named issues appear in the top list; the leading three (Attempts to collect debt not owed, Written notification about debt, Incorrect information on your report) cover a 64.2% share of those mentions. That multi-issue footprint is the profile thin-volume companies cannot show - their pages stop at a short bar list because the sample cannot support a concentration read.

Geography tells a similar story: the top three states (Florida, Texas, Georgia) hold a 36.5% share of state-tagged volume across 55 jurisdictions on file. A concentrated state trio can hint at regional servicing stress; a flatter map usually tracks a nationwide book.

Among coded company responses, "Closed with explanation" leads at a 97.6% share among the 11,262 response-tagged complaints (10,988 filings). Read that mix next to the timely-response and relief rates above - both describe process outcomes, not a finding of wrongdoing.

Peak filing year was 2025 (3,778 complaints); the lightest year on file was 2013 (16). From 2024 to 2025, annual volume rose 90.2% (1,986 → 3,778). Year-to-year swings at this volume usually track product launches, servicing changes, and consumer awareness more than a single-event spike.

What the CFPB Complaint Record Shows for Caine & Weiner Company, Inc.

The CFPB Consumer Complaint Database has logged 11,262 complaints against Caine & Weiner Company, Inc. overall, with 4,644 of those filed in the trailing 12 months. Reports have come from consumers in 55 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Caine & Weiner Company, Inc.'s timely response rate stands at 99.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 18.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Caine & Weiner Company, Inc. have?

Caine & Weiner Company, Inc. has 11,262 total consumer complaints filed with the CFPB, with 4,644 filed in the last 12 months.

Does Caine & Weiner Company, Inc. respond to complaints on time?

Caine & Weiner Company, Inc. has a 99.8% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Caine & Weiner Company, Inc.?

Among all products tied to Caine & Weiner Company, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Caine & Weiner Company, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Caine & Weiner Company, Inc. - see all issues and counts above.

How do I file a complaint against Caine & Weiner Company, Inc.?

You can file a complaint against Caine & Weiner Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Caine & Weiner Company, Inc.?

Consumers in 55 states and territories have filed complaints about Caine & Weiner Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Caine & Weiner Company, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026