CFPB Consumer Complaint Profile
American Credit Resolution, Incorporated
Behind the 38 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 38
- Total complaints
- 0
- Last 12 months
- 89.5%
- Timely response
- 17
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, American Credit Resolution, Incorporated sits at #2092, with 38 complaints logged. Its on-time response rate is 89.5%, trailing the 93% median among companies with 100+ complaints.
- #2092
- of 3,848 companies by volume
- 89.5%
- answered on time
- Debt collection
- most-complained product
- 17
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 12 |
| 2016 | 9 |
| 2017 | 8 |
| 2018 | 4 |
| 2019 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for American Credit Resolution, Incorporated
American Credit Resolution, Incorporated carries 38 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
American Credit Resolution, Incorporated's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 22.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 5.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does American Credit Resolution, Incorporated have?
The CFPB has logged 38 complaints against American Credit Resolution, Incorporated to date, of which 0 came in over the last 12 months.
Does American Credit Resolution, Incorporated respond to complaints on time?
89.5% of the CFPB complaints against American Credit Resolution, Incorporated get a response within the expected window.
What product generates the most complaints for American Credit Resolution, Incorporated?
"Debt collection" draws more CFPB complaints against American Credit Resolution, Incorporated than any other product - see the full breakdown above.
What is the most common complaint issue with American Credit Resolution, Incorporated?
"Communication tactics" is the single most frequently cited issue in complaints against American Credit Resolution, Incorporated - see all issues and counts above.
How do I file a complaint against American Credit Resolution, Incorporated?
You can file a complaint against American Credit Resolution, Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about American Credit Resolution, Incorporated?
Consumers in 17 states and territories have filed complaints about American Credit Resolution, Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~38)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.