CFPB Consumer Complaint Profile

Andrews & Cox, P.C.

74 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

74
Total complaints
20
Last 12 months
98.6%
Timely response
15
States affected

The verdict

Andrews & Cox, P.C. ranks #1517 of 3,848 financial companies by CFPB complaint volume, with 74 complaints on record. 98.6% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#1517
of 3,848 companies by volume
98.6%
answered on time
Debt collection
most-complained product
15
states with complaints
Andrews & Cox, P.C. timely response rate 98.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 20
Debt collection - I do not know 17
Debt collection - Credit card debt 8
Debt collection - Payday loan debt 7
Credit reporting or other personal consumer reports - Credit reporting 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Auto debt 3
Student loan - Non-federal student loan 2
Debt collection - Non-federal student loan 1

Top Issues

1.Took or threatened to take negative or legal action 18
2.False statements or representation 16
3.Attempts to collect debt not owed 11
4.Written notification about debt 5
5.Communication tactics 4
6.Disclosure verification of debt 3
7.Problem with a company's investigation into an existing problem 3
8.Incorrect information on your report 3
9.Threatened to contact someone or share information improperly 2
10.Cont'd attempts collect debt not owed 2

Complaints by Year

Year Complaints
2014 3
2015 1
2016 4
2017 6
2018 2
2019 1
2020 4
2021 3
2022 2
2023 8
2024 14
2025 21
2026 5

Complaints by State (Top 15)

Indiana 15
Tennessee 8
Georgia 7
Alabama 6
Mississippi 6
Ohio 6
Virginia 6
South Carolina 5
Kentucky 5
Illinois 4
North Carolina 2
Maryland 1
Connecticut 1
Florida 1
New York 1

Company Responses

Closed with explanation 48
Closed with non-monetary relief 26

What the CFPB Complaint Record Shows for Andrews & Cox, P.C.

Andrews & Cox, P.C. carries 74 complaints in the CFPB's database, 20 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Andrews & Cox, P.C. answers 98.6% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 22.2% of resolved cases, indicating how frequently the initial fix fell short. 35.1% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Andrews & Cox, P.C. have?

The CFPB has logged 74 complaints against Andrews & Cox, P.C. to date, of which 20 came in over the last 12 months.

Does Andrews & Cox, P.C. respond to complaints on time?

98.6% of the CFPB complaints against Andrews & Cox, P.C. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Andrews & Cox, P.C.?

The most complained-about product for Andrews & Cox, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Andrews & Cox, P.C.?

Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Andrews & Cox, P.C.; the full issue list with counts is above.

How do I file a complaint against Andrews & Cox, P.C.?

You can file a complaint against Andrews & Cox, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Andrews & Cox, P.C.?

Consumers in 15 states and territories have filed complaints about Andrews & Cox, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.