CFPB Consumer Complaint Profile
APEX Asset Management, LLC
200 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 200
- Total complaints
- Above average
- 30
- Last 12 months
- 56%
- Timely response
- Bottom decile
- 12
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, APEX Asset Management, LLC sits at #931, with 200 complaints logged. On-time replies land at 56%, the 4th percentile for the 100+ complaint peer group.
- #931
- of 3,843 companies by volume
- 56%
- on time (4th pctile)
- Debt collection
- most-complained product
- 12
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
APEX Asset Management, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
56% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 13 in 2024 to 32 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 8 |
| 2015 | 15 |
| 2016 | 18 |
| 2017 | 15 |
| 2018 | 16 |
| 2019 | 15 |
| 2020 | 12 |
| 2021 | 12 |
| 2022 | 26 |
| 2023 | 13 |
| 2024 | 13 |
| 2025 | 32 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for APEX Asset Management, LLC
The CFPB Consumer Complaint Database has logged 200 complaints against APEX Asset Management, LLC overall, with 30 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
APEX Asset Management, LLC's timely response rate stands at 56%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 18.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does APEX Asset Management, LLC have?
APEX Asset Management, LLC has 200 total consumer complaints filed with the CFPB, with 30 filed in the last 12 months.
Does APEX Asset Management, LLC respond to complaints on time?
APEX Asset Management, LLC's CFPB timely-response rate is 56%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for APEX Asset Management, LLC?
The most complained-about product for APEX Asset Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with APEX Asset Management, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against APEX Asset Management, LLC - see all issues and counts above.
How do I file a complaint against APEX Asset Management, LLC?
You can file a complaint against APEX Asset Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about APEX Asset Management, LLC?
The CFPB has recorded complaints against APEX Asset Management, LLC from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for APEX Asset Management, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.