CFPB Consumer Complaint Profile

Apex Resolution Group LLC

Behind the 17 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

17
Total complaints
1
Last 12 months
29.4%
Timely response
15
States affected

The verdict

Apex Resolution Group LLC ranks #3077 of 3,848 financial companies by CFPB complaint volume, with 17 complaints on record. It answers 29.4% of complaints on time - below the 93% median for companies with 100+ complaints.

#3077
of 3,848 companies by volume
29.4%
answered on time
Debt collection
most-complained product
15
states with complaints
Apex Resolution Group LLC timely response rate 29.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 7
Debt collection - Credit card 5
Debt collection - Payday loan 2
Debt collection - Auto 1
Mortgage - Conventional home mortgage 1
Debt collection - Payday loan debt 1

Top Issues

1.Communication tactics 7
2.Taking/threatening an illegal action 4
3.Cont'd attempts collect debt not owed 2
4.Improper contact or sharing of info 2
5.Trouble during payment process 1
6.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2016 6
2017 9
2025 2

Complaints by State (Top 15)

Florida 2
Kentucky 2
South Carolina 1
Oklahoma 1
Arkansas 1
Iowa 1
North Carolina 1
California 1
New York 1
Texas 1
Arizona 1
Pennsylvania 1
Colorado 1
Massachusetts 1
Georgia 1

Company Responses

Closed with explanation 14
Untimely response 3

What the CFPB Complaint Record Shows for Apex Resolution Group LLC

The CFPB Consumer Complaint Database has logged 17 complaints against Apex Resolution Group LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

29.4% of CFPB-forwarded complaints against Apex Resolution Group LLC get a reply inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 0% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Apex Resolution Group LLC have?

17 complaints have been filed against Apex Resolution Group LLC with the CFPB overall - 1 of them in the past year.

Does Apex Resolution Group LLC respond to complaints on time?

29.4% of the CFPB complaints against Apex Resolution Group LLC get a response within the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Apex Resolution Group LLC?

The most complained-about product for Apex Resolution Group LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Apex Resolution Group LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Apex Resolution Group LLC - see all issues and counts above.

How do I file a complaint against Apex Resolution Group LLC?

You can file a complaint against Apex Resolution Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Apex Resolution Group LLC?

Apex Resolution Group LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026