CFPB Consumer Complaint Profile

Apoyo Financiero, Inc.

What 13 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

13
Total complaints
8
Last 12 months
100%
Timely response
3
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Apoyo Financiero, Inc. sits at #3413, with 13 complaints logged. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#3413
of 3,848 companies by volume
100%
answered on time
Credit reporting or …
most-complained product
3
states with complaints
Apoyo Financiero, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 10
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 1
Debt collection - I do not know 1
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Incorrect information on your report 5
2.Improper use of your report 4
3.Problem with additional add-on products or services 1
4.Written notification about debt 1
5.Problem with a company's investigation into an existing problem 1
6.Problem with a company's investigation into an existing issue 1

Complaints by Year

Year Complaints
2024 5
2025 8

Complaints by State (Top 15)

California 10
Nevada 1
Florida 1

Company Responses

Closed with explanation 13

What the CFPB Complaint Record Shows for Apoyo Financiero, Inc.

13 complaints against Apoyo Financiero, Inc. appear in the CFPB record, including 8 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Apoyo Financiero, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Apoyo Financiero, Inc. have?

Apoyo Financiero, Inc. has 13 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.

Does Apoyo Financiero, Inc. respond to complaints on time?

100% of the CFPB complaints against Apoyo Financiero, Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for Apoyo Financiero, Inc.?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Apoyo Financiero, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Apoyo Financiero, Inc.?

Consumers most often cite "Incorrect information on your report" when complaining about Apoyo Financiero, Inc.; the full issue list with counts is above.

How do I file a complaint against Apoyo Financiero, Inc.?

You can file a complaint against Apoyo Financiero, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Apoyo Financiero, Inc.?

Apoyo Financiero, Inc. has drawn CFPB complaints from 3 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026