CFPB Consumer Complaint Profile

Apple Financing LLC

What 37 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

37
Total complaints
34
Last 12 months
100%
Timely response
17
States affected

The verdict

Apple Financing LLC ranks #2115 of 3,848 financial companies by CFPB complaint volume, with 37 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2115
of 3,848 companies by volume
100%
answered on time
Money transfer, virt…
most-complained product
17
states with complaints
Apple Financing LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Money transfer, virtual currency, or money service — Mobile or digital wallet 21
Credit reporting or other personal consumer reports — Credit reporting 7
Money transfer, virtual currency, or money service — Domestic (US) money transfer 1
Debt collection — I do not know 1
Money transfer, virtual currency, or money service — Virtual currency 1
Checking or savings account — Other banking product or service 1
Checking or savings account — Checking account 1
Money transfer, virtual currency, or money service — Foreign currency exchange 1
Money transfer, virtual currency, or money service — Check cashing service 1
Prepaid card — General-purpose prepaid card 1

Top Issues

1.Fraud or scam 7
2.Trouble accessing funds in your mobile or digital wallet 5
3.Unauthorized transactions or other transaction problem 4
4.Managing, opening, or closing your mobile wallet account 4
5.Improper use of your report 2
6.Problem adding money 2
7.Incorrect information on your report 2
8.Unable to get your credit report or credit score 1
9.Problem with a company's investigation into an existing problem 1
10.Confusing or missing disclosures 1

Complaints by Year

Year Complaints
2024 1
2025 31
2026 5

Complaints by State (Top 15)

California 6
North Carolina 5
Texas 4
Washington 3
Virginia 2
Michigan 2
Mississippi 2
Delaware 2
Maryland 2
Florida 1
Arizona 1
Louisiana 1
Idaho 1
Georgia 1
Pennsylvania 1

Company Responses

Closed with explanation 37

What the CFPB Complaint Record Shows for Apple Financing LLC

The CFPB Consumer Complaint Database has logged 37 complaints against Apple Financing LLC overall, with 34 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Money transfer, virtual currency, or money service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Fraud or scam" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Apple Financing LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Apple Financing LLC have?

Apple Financing LLC has 37 total consumer complaints filed with the CFPB, with 34 filed in the last 12 months.

Does Apple Financing LLC respond to complaints on time?

Apple Financing LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Apple Financing LLC?

The most complained-about product for Apple Financing LLC is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.

What is the most common complaint issue with Apple Financing LLC?

The most common issue reported by consumers about Apple Financing LLC is "Fraud or scam." All complaint issues are listed above with their counts.

How do I file a complaint against Apple Financing LLC?

You can file a complaint against Apple Financing LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Apple Financing LLC?

Consumers in 17 states and territories have filed complaints about Apple Financing LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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