CFPB Consumer Complaint Profile

Apple Financing LLC

37 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

37
Total complaints
Mid-range
34
Last 12 months
100%
Timely response
Top decile
17
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Apple Financing LLC has accumulated 37 complaints, placing it #2112 by volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#2112
of 3,843 companies by volume
100%
on time (86th pctile)
Money transfer, virt…
most-complained product
17
states with complaints
C
PlainCredit Trust Score
56/100
Apple Financing LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Apple Financing LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 1 in 2024 to 31 in 2025 (2024 → 2025).

See the full year-over-year release diff

Apple Financing LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - Mobile or digital wallet 21
Credit reporting or other personal consumer reports - Credit reporting 7
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1
Debt collection - I do not know 1
Money transfer, virtual currency, or money service - Virtual currency 1
Checking or savings account - Other banking product or service 1
Checking or savings account - Checking account 1
Money transfer, virtual currency, or money service - Foreign currency exchange 1
Money transfer, virtual currency, or money service - Check cashing service 1
Prepaid card - General-purpose prepaid card 1

Top Issues

1.Fraud or scam 7
2.Trouble accessing funds in your mobile or digital wallet 5
3.Unauthorized transactions or other transaction problem 4
4.Managing, opening, or closing your mobile wallet account 4
5.Improper use of your report 2
6.Problem adding money 2
7.Incorrect information on your report 2
8.Unable to get your credit report or credit score 1
9.Problem with a company's investigation into an existing problem 1
10.Confusing or missing disclosures 1

Complaints by Year

Year Complaints
2024 1
2025 31
2026year in progress 5

Complaints by State (Top 15)

California 6
North Carolina 5
Texas 4
Washington 3
Virginia 2
Michigan 2
Mississippi 2
Delaware 2
Maryland 2
Florida 1
Arizona 1
Louisiana 1
Idaho 1
Georgia 1
Pennsylvania 1

Company Responses

Closed with explanation 37

What the CFPB Complaint Record Shows for Apple Financing LLC

37 complaints against Apple Financing LLC appear in the CFPB record, including 34 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. Inside that category, "Fraud or scam" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Apple Financing LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Apple Financing LLC have?

The CFPB has logged 37 complaints against Apple Financing LLC to date, of which 34 came in over the last 12 months.

Does Apple Financing LLC respond to complaints on time?

Apple Financing LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Apple Financing LLC?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against Apple Financing LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Apple Financing LLC?

"Fraud or scam" is the single most frequently cited issue in complaints against Apple Financing LLC - see all issues and counts above.

How do I file a complaint against Apple Financing LLC?

You can file a complaint against Apple Financing LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Apple Financing LLC?

Apple Financing LLC has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026