CFPB Consumer Complaint Profile

Applied Business Services, Inc.

Behind the 162 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

162
Total complaints
Mid-range
15
Last 12 months
72.8%
Timely response
Bottom decile
29
States affected

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The verdict

162 CFPB complaints put Applied Business Services, Inc. at #1058 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 72.8%, the 7th percentile among companies with 100+ complaints.

#1058
of 3,843 companies by volume
72.8%
on time (7th pctile)
Debt collection
most-complained product
29
states with complaints
F
PlainCredit Trust Score
29/100
Applied Business Services, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 72.8%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Applied Business Services, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

72.8% Among the lowest higher than 7% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 3 in 2024 to 13 in 2025 (2024 → 2025).

See the full year-over-year release diff

Applied Business Services, Inc. timely response rate 72.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 55
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 30
Debt collection - I do not know 25
Debt collection - Medical 21
Debt collection - Credit card debt 9
Credit card or prepaid card - General-purpose credit card or charge card 7
Debt collection - Other debt 6
Credit reporting or other personal consumer reports - Credit reporting 5
Credit reporting 2
Debt collection - Auto 1

Top Issues

1.Attempts to collect debt not owed 50
2.Written notification about debt 21
3.Cont'd attempts collect debt not owed 19
4.Incorrect information on your report 17
5.Took or threatened to take negative or legal action 14
6.Problem with a credit reporting company's investigation into an existing problem 13
7.Improper use of your report 6
8.False statements or representation 6
9.Communication tactics 4
10.Disclosure verification of debt 3

Complaints by Year

Year Complaints
2013 1
2014 1
2015 4
2016 14
2017 16
2018 22
2019 9
2020 10
2021 29
2022 23
2023 14
2024 3
2025 13
2026year in progress 3

Complaints by State (Top 15)

North Carolina 34
South Carolina 25
Florida 22
Georgia 19
Texas 12
Virginia 8
California 6
New Jersey 4
Hawaii 2
Missouri 2
Kentucky 2
New York 2
Arizona 2
Colorado 2
Pennsylvania 2

Company Responses

Closed with explanation 126
Untimely response 36

What the CFPB Complaint Record Shows for Applied Business Services, Inc.

The CFPB Consumer Complaint Database has logged 162 complaints against Applied Business Services, Inc. overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Applied Business Services, Inc.'s timely response rate stands at 72.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Applied Business Services, Inc. have?

Applied Business Services, Inc. has 162 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.

Does Applied Business Services, Inc. respond to complaints on time?

Applied Business Services, Inc. has a 72.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Applied Business Services, Inc.?

The most complained-about product for Applied Business Services, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Applied Business Services, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Applied Business Services, Inc. - see all issues and counts above.

How do I file a complaint against Applied Business Services, Inc.?

You can file a complaint against Applied Business Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Applied Business Services, Inc.?

Consumers in 29 states and territories have filed complaints about Applied Business Services, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Applied Business Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026