CFPB Consumer Complaint Profile
ARC Management Group, LLC
Behind the 216 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 216
- Total complaints
- Above average
- 1
- Last 12 months
- 81.9%
- Timely response
- Bottom quartile
- 31
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, ARC Management Group, LLC sits at #879, with 216 complaints logged. It posts a 81.9% on-time response rate, the 10th percentile among companies with 100+ complaints.
- #879
- of 3,843 companies by volume
- 81.9%
- on time (10th pctile)
- Debt collection
- most-complained product
- 31
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
ARC Management Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81.9% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 49 in 2024 to 19 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 8 |
| 2016 | 21 |
| 2017 | 28 |
| 2018 | 5 |
| 2019 | 9 |
| 2020 | 6 |
| 2021 | 19 |
| 2022 | 25 |
| 2023 | 21 |
| 2024 | 49 |
| 2025 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for ARC Management Group, LLC
216 complaints against ARC Management Group, LLC appear in the CFPB record, including 1 from the trailing year. The 31 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, ARC Management Group, LLC posts a 81.9% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ARC Management Group, LLC have?
The CFPB has logged 216 complaints against ARC Management Group, LLC to date, of which 1 came in over the last 12 months.
Does ARC Management Group, LLC respond to complaints on time?
ARC Management Group, LLC's CFPB timely-response rate is 81.9%.
What product generates the most complaints for ARC Management Group, LLC?
Among all products tied to ARC Management Group, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with ARC Management Group, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against ARC Management Group, LLC - see all issues and counts above.
How do I file a complaint against ARC Management Group, LLC?
You can file a complaint against ARC Management Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ARC Management Group, LLC?
ARC Management Group, LLC has drawn CFPB complaints from 31 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for ARC Management Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.