CFPB Consumer Complaint Profile

Arivo Acceptance, LLC

188 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

188
Total complaints
Above average
82
Last 12 months
100%
Timely response
Top decile
32
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Arivo Acceptance, LLC sits at #970, with 188 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#970
of 3,843 companies by volume
100%
on time (86th pctile)
Credit reporting or …
most-complained product
32
states with complaints
B
PlainCredit Trust Score
71/100
Arivo Acceptance, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate D 1.1%
Share of complaints closed with monetary or non-monetary relief

Arivo Acceptance, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 39 in 2024 to 83 in 2025 (2024 → 2025).

See the full year-over-year release diff

Arivo Acceptance, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 71
Vehicle loan or lease - Loan 67
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 20
Debt collection - Auto debt 16
Debt collection - I do not know 7
Vehicle loan or lease - Lease 3
Credit reporting or other personal consumer reports - Other personal consumer report 2
Debt collection - Other debt 1
Debt collection - Credit card debt 1

Top Issues

1.Improper use of your report 58
2.Incorrect information on your report 37
3.Managing the loan or lease 25
4.Repossession 14
5.Struggling to pay your loan 10
6.Attempts to collect debt not owed 9
7.Problem with a company's investigation into an existing problem 6
8.Problems at the end of the loan or lease 6
9.False statements or representation 4
10.Communication tactics 4

Complaints by Year

Year Complaints
2019 4
2020 6
2021 3
2022 9
2023 28
2024 39
2025 83
2026year in progress 16

Complaints by State (Top 15)

Texas 44
Georgia 36
Arizona 23
Kentucky 11
Washington 9
Nevada 8
Ohio 7
Oregon 5
Florida 4
Indiana 3
Virginia 3
Oklahoma 3
Tennessee 3
Idaho 3
Alabama 3

Company Responses

Closed with explanation 186
Closed with monetary relief 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Arivo Acceptance, LLC

188 complaints against Arivo Acceptance, LLC appear in the CFPB record, including 82 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Arivo Acceptance, LLC draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 1.1%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Arivo Acceptance, LLC have?

Arivo Acceptance, LLC has 188 total consumer complaints filed with the CFPB, with 82 filed in the last 12 months.

Does Arivo Acceptance, LLC respond to complaints on time?

Arivo Acceptance, LLC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Arivo Acceptance, LLC?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against Arivo Acceptance, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Arivo Acceptance, LLC?

"Improper use of your report" is the single most frequently cited issue in complaints against Arivo Acceptance, LLC - see all issues and counts above.

How do I file a complaint against Arivo Acceptance, LLC?

You can file a complaint against Arivo Acceptance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Arivo Acceptance, LLC?

The CFPB has recorded complaints against Arivo Acceptance, LLC from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026