CFPB Consumer Complaint Profile

Arivo Acceptance, LLC

What 188 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

188
Total complaints
82
Last 12 months
100%
Timely response
32
States affected

The verdict

Arivo Acceptance, LLC ranks #972 of 3,848 financial companies by CFPB complaint volume, with 188 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#972
of 3,848 companies by volume
100%
answered on time
Credit reporting or …
most-complained product
32
states with complaints
Arivo Acceptance, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 71
Vehicle loan or lease — Loan 67
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 20
Debt collection — Auto debt 16
Debt collection — I do not know 7
Vehicle loan or lease — Lease 3
Credit reporting or other personal consumer reports — Other personal consumer report 2
Debt collection — Other debt 1
Debt collection — Credit card debt 1

Top Issues

1.Improper use of your report 58
2.Incorrect information on your report 37
3.Managing the loan or lease 25
4.Repossession 14
5.Struggling to pay your loan 10
6.Attempts to collect debt not owed 9
7.Problem with a company's investigation into an existing problem 6
8.Problems at the end of the loan or lease 6
9.False statements or representation 4
10.Communication tactics 4

Complaints by Year

Year Complaints
2019 4
2020 6
2021 3
2022 9
2023 28
2024 39
2025 83
2026 16

Complaints by State (Top 15)

Texas 44
Georgia 36
Arizona 23
Kentucky 11
Washington 9
Nevada 8
Ohio 7
Oregon 5
Florida 4
Indiana 3
Virginia 3
Oklahoma 3
Tennessee 3
Idaho 3
Alabama 3

Company Responses

Closed with explanation 186
Closed with monetary relief 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Arivo Acceptance, LLC

The CFPB Consumer Complaint Database has logged 188 complaints against Arivo Acceptance, LLC overall, with 82 of those filed in the trailing 12 months. Reports have come from consumers in 32 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Arivo Acceptance, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 1.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Arivo Acceptance, LLC have?

Arivo Acceptance, LLC has 188 total consumer complaints filed with the CFPB, with 82 filed in the last 12 months.

Does Arivo Acceptance, LLC respond to complaints on time?

Arivo Acceptance, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Arivo Acceptance, LLC?

The most complained-about product for Arivo Acceptance, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Arivo Acceptance, LLC?

The most common issue reported by consumers about Arivo Acceptance, LLC is "Improper use of your report." All complaint issues are listed above with their counts.

How do I file a complaint against Arivo Acceptance, LLC?

You can file a complaint against Arivo Acceptance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Arivo Acceptance, LLC?

Consumers in 32 states and territories have filed complaints about Arivo Acceptance, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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