CFPB Consumer Complaint Profile

Asset Recovery Inc

13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

13
Total complaints
Below average
0
Last 12 months
61.5%
Timely response
Bottom decile
6
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Asset Recovery Inc has accumulated 13 complaints, placing it #3408 by volume. On-time replies land at 61.5%, the 4th percentile for the 100+ complaint peer group.

#3408
of 3,843 companies by volume
61.5%
on time (4th pctile)
Debt collection
most-complained product
6
states with complaints
C
PlainCredit Trust Score
58/100
Asset Recovery Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 61.5%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 15.4%
Share of complaints closed with monetary or non-monetary relief

Asset Recovery Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

61.5% Among the lowest higher than 4% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Asset Recovery Inc timely response rate 61.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 6
Debt collection - I do not know 2
Debt collection - Medical 2
Credit reporting 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Other debt 1

Top Issues

1.False statements or representation 6
2.Written notification about debt 2
3.Attempts to collect debt not owed 2
4.Improper use of my credit report 1
5.Took or threatened to take negative or legal action 1
6.Disclosure verification of debt 1

Complaints by Year

Year Complaints
2015 4
2016 2
2017 1
2018 1
2019 1
2020 1
2021 2
2023 1

Complaints by State (Top 15)

New York 4
Colorado 3
Vermont 3
Massachusetts 1
Oregon 1
Virginia 1

Company Responses

Closed with explanation 9
Closed 2
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Asset Recovery Inc

Asset Recovery Inc carries 13 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "False statements or representation," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Asset Recovery Inc draw a 61.5% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 15.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Asset Recovery Inc have?

Asset Recovery Inc has 13 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Asset Recovery Inc respond to complaints on time?

Asset Recovery Inc has a 61.5% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Asset Recovery Inc?

Among all products tied to Asset Recovery Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Asset Recovery Inc?

The most common issue reported by consumers about Asset Recovery Inc is "False statements or representation." All complaint issues are listed above with their counts.

How do I file a complaint against Asset Recovery Inc?

You can file a complaint against Asset Recovery Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Asset Recovery Inc?

The CFPB has recorded complaints against Asset Recovery Inc from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Asset Recovery Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026