CFPB Consumer Complaint Profile

Associated Collectors, Inc.

Consumers have filed 22 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

22
Total complaints
Mid-range
0
Last 12 months
100%
Timely response
Top decile
6
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, Associated Collectors, Inc. has accumulated 22 complaints, placing it #2732 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#2732
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
6
states with complaints
C
PlainCredit Trust Score
57/100
Associated Collectors, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 36.4%
Share of responses the consumer disputed (lower is better)
Relief Rate C 4.5%
Share of complaints closed with monetary or non-monetary relief

Associated Collectors, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Associated Collectors, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 10
Debt collection - Medical debt 7
Debt collection - Other debt 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - I do not know 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Cont'd attempts collect debt not owed 7
2.Disclosure verification of debt 4
3.Attempts to collect debt not owed 4
4.Written notification about debt 3
5.False statements or representation 1
6.Improper use of your report 1
7.Took or threatened to take negative or legal action 1
8.Communication tactics 1

Complaints by Year

Year Complaints
2014 4
2016 5
2017 4
2018 1
2020 1
2021 3
2022 2
2024 2

Complaints by State (Top 15)

Wisconsin 15
Illinois 2
New York 2
Texas 1
Tennessee 1
Georgia 1

Company Responses

Closed with explanation 21
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Associated Collectors, Inc.

22 complaints against Associated Collectors, Inc. appear in the CFPB record, including 0 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Associated Collectors, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 36.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 4.5% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Associated Collectors, Inc. have?

22 complaints have been filed against Associated Collectors, Inc. with the CFPB overall - 0 of them in the past year.

Does Associated Collectors, Inc. respond to complaints on time?

Associated Collectors, Inc.'s CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Associated Collectors, Inc.?

"Debt collection" draws more CFPB complaints against Associated Collectors, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Associated Collectors, Inc.?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Associated Collectors, Inc.; the full issue list with counts is above.

How do I file a complaint against Associated Collectors, Inc.?

You can file a complaint against Associated Collectors, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Associated Collectors, Inc.?

The CFPB has recorded complaints against Associated Collectors, Inc. from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Associated Collectors, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (36.4% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026