CFPB Consumer Complaint Profile

United Revenue Corporation

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

1,396
Total complaints
Among the highest
328
Last 12 months
100%
Timely response
Top decile
30
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, United Revenue Corporation sits at #270. On response speed it sits at the 86th percentile among companies with 100+ complaints.

Debt collection
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
United Revenue Corporation · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 38.2%
Share of responses the consumer disputed (lower is better)
Relief Rate C 4.0%
Share of complaints closed with monetary or non-monetary relief

United Revenue Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 188 in 2024 to 305 in 2025 (2024 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - Medical debt 485
Debt collection - I do not know 418
Credit reporting or other personal consumer reports - Credit reporting 165
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 137
Debt collection - Other debt 92
Debt collection - Medical 64
Debt collection - Credit card debt 15
Debt collection - Other (i.e. phone, health club, etc.) 13
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 2
Debt collection - Rental debt 2

Top Issues

1.Attempts to collect debt not owed 446
2.Written notification about debt 375
3.Incorrect information on your report 106
4.Took or threatened to take negative or legal action 82
5.Improper use of your report 69
6.Problem with a credit reporting company's investigation into an existing problem 68
7.False statements or representation 66
8.Problem with a company's investigation into an existing problem 56
9.Disclosure verification of debt 51
10.Cont'd attempts collect debt not owed 47

Complaints by Year

Year Complaints
2013 3
2014 14
2015 25
2016 36
2017 68
2018 78
2019 52
2020 89
2021 236
2022 117
2023 100
2024 188
2025 305
2026year in progress 85

Complaints by State (Top 15)

Texas 1,228
Louisiana 31
Illinois 15
Georgia 15
Florida 13
Missouri 11
California 10
Mississippi 9
Alabama 8
Kansas 6
North Carolina 5
Arizona 4
Michigan 3
Washington 3
South Carolina 3

Company Responses

Closed with explanation 1,328
Closed with non-monetary relief 55
Closed 12
Closed with monetary relief 1

What the CFPB Complaint Record Shows for United Revenue Corporation

United Revenue Corporation draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for United Revenue Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does United Revenue Corporation have?

1,396 complaints have been filed against United Revenue Corporation with the CFPB overall - 328 of them in the past year.

Does United Revenue Corporation respond to complaints on time?

United Revenue Corporation's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for United Revenue Corporation?

Among all products tied to United Revenue Corporation, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with United Revenue Corporation?

Consumers most often cite "Attempts to collect debt not owed" when complaining about United Revenue Corporation; the full issue list with counts is above.

How do I file a complaint against United Revenue Corporation?

You can file a complaint against United Revenue Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about United Revenue Corporation?

United Revenue Corporation has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

United Revenue Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.