CFPB Consumer Complaint Profile

United Revenue Corporation

1,396 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

1,396
Total complaints
328
Last 12 months
100%
Timely response
30
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, United Revenue Corporation sits at #269, with 1,396 complaints logged. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.

#269
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
30
states with complaints
United Revenue Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 485
Debt collection - I do not know 418
Credit reporting or other personal consumer reports - Credit reporting 165
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 137
Debt collection - Other debt 92
Debt collection - Medical 64
Debt collection - Credit card debt 15
Debt collection - Other (i.e. phone, health club, etc.) 13
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 2
Debt collection - Rental debt 2

Top Issues

1.Attempts to collect debt not owed 446
2.Written notification about debt 375
3.Incorrect information on your report 106
4.Took or threatened to take negative or legal action 82
5.Improper use of your report 69
6.Problem with a credit reporting company's investigation into an existing problem 68
7.False statements or representation 66
8.Problem with a company's investigation into an existing problem 56
9.Disclosure verification of debt 51
10.Cont'd attempts collect debt not owed 47

Complaints by Year

Year Complaints
2013 3
2014 14
2015 25
2016 36
2017 68
2018 78
2019 52
2020 89
2021 236
2022 117
2023 100
2024 188
2025 305
2026 85

Complaints by State (Top 15)

Texas 1,228
Louisiana 31
Illinois 15
Georgia 15
Florida 13
Missouri 11
California 10
Mississippi 9
Alabama 8
Kansas 6
North Carolina 5
Arizona 4
Michigan 3
Washington 3
South Carolina 3

Company Responses

Closed with explanation 1,328
Closed with non-monetary relief 55
Closed 12
Closed with monetary relief 1

What the CFPB Complaint Record Shows for United Revenue Corporation

United Revenue Corporation carries 1,396 complaints in the CFPB's database, 328 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

United Revenue Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 38.2% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 4% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does United Revenue Corporation have?

1,396 complaints have been filed against United Revenue Corporation with the CFPB overall - 328 of them in the past year.

Does United Revenue Corporation respond to complaints on time?

United Revenue Corporation's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for United Revenue Corporation?

Among all products tied to United Revenue Corporation, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with United Revenue Corporation?

Consumers most often cite "Attempts to collect debt not owed" when complaining about United Revenue Corporation; the full issue list with counts is above.

How do I file a complaint against United Revenue Corporation?

You can file a complaint against United Revenue Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about United Revenue Corporation?

United Revenue Corporation has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026