CFPB Consumer Complaint Profile
Google Compare Credit Cards Inc.
What 1,221 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 1,221
- Total complaints
- 231
- Last 12 months
- 86.7%
- Timely response
- 51
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Google Compare Credit Cards Inc. has accumulated 1,221 complaints, placing it #296 by volume. It answers 86.7% of complaints on time - below the 93% median for companies with 100+ complaints.
- #296
- of 3,848 companies by volume
- 86.7%
- answered on time
- Money transfer, virt…
- most-complained product
- 51
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 23 |
| 2015 | 41 |
| 2016 | 34 |
| 2017 | 42 |
| 2018 | 51 |
| 2019 | 78 |
| 2020 | 94 |
| 2021 | 135 |
| 2022 | 133 |
| 2023 | 137 |
| 2024 | 164 |
| 2025 | 238 |
| 2026 | 48 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Google Compare Credit Cards Inc.
1,221 complaints against Google Compare Credit Cards Inc. appear in the CFPB record, including 231 from the trailing year. The 51 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. The specific issue named most within that category is "Unauthorized transactions or other transaction problem," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Google Compare Credit Cards Inc. answers 86.7% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 38.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 1.1% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Google Compare Credit Cards Inc. have?
Google Compare Credit Cards Inc. has 1,221 total consumer complaints filed with the CFPB, with 231 filed in the last 12 months.
Does Google Compare Credit Cards Inc. respond to complaints on time?
Google Compare Credit Cards Inc.'s CFPB timely-response rate is 86.7%.
What product generates the most complaints for Google Compare Credit Cards Inc.?
The most complained-about product for Google Compare Credit Cards Inc. is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with Google Compare Credit Cards Inc.?
"Unauthorized transactions or other transaction problem" is the single most frequently cited issue in complaints against Google Compare Credit Cards Inc. - see all issues and counts above.
How do I file a complaint against Google Compare Credit Cards Inc.?
You can file a complaint against Google Compare Credit Cards Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Google Compare Credit Cards Inc.?
Consumers in 51 states and territories have filed complaints about Google Compare Credit Cards Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,221)
Also handles Money transfer, virtual currency, or money service
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.