CFPB Consumer Complaint Profile
Google Compare Credit Cards Inc.
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 1,221
- Total complaints
- Among the highest
- 231
- Last 12 months
- 86.7%
- Timely response
- Bottom quartile
- 51
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Google Compare Credit Cards Inc. places #297 by volume. On response speed it sits at the 14th percentile among companies with 100+ complaints.
- Money transfer, virt…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Google Compare Credit Cards Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.7% Among the lowest higher than 14% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 164 in 2024 to 238 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 23 |
| 2015 | 41 |
| 2016 | 34 |
| 2017 | 42 |
| 2018 | 51 |
| 2019 | 78 |
| 2020 | 94 |
| 2021 | 135 |
| 2022 | 133 |
| 2023 | 137 |
| 2024 | 164 |
| 2025 | 238 |
| 2026year in progress | 48 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Google Compare Credit Cards Inc.
In the CFPB record, Google Compare Credit Cards Inc. has a nationwide complaint footprint. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. The specific issue named most within that category is "Unauthorized transactions or other transaction problem," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Google Compare Credit Cards Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Similar dispute rates
Nearest companies by share of complaints marked disputed (38.9% here).
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Google Compare Credit Cards Inc. have?
Google Compare Credit Cards Inc. has 1,221 total consumer complaints filed with the CFPB, with 231 filed in the last 12 months.
Does Google Compare Credit Cards Inc. respond to complaints on time?
Google Compare Credit Cards Inc.'s CFPB timely-response rate is 86.7%.
What product generates the most complaints for Google Compare Credit Cards Inc.?
The most complained-about product for Google Compare Credit Cards Inc. is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with Google Compare Credit Cards Inc.?
"Unauthorized transactions or other transaction problem" is the single most frequently cited issue in complaints against Google Compare Credit Cards Inc. - see all issues and counts above.
How do I file a complaint against Google Compare Credit Cards Inc.?
You can file a complaint against Google Compare Credit Cards Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Google Compare Credit Cards Inc.?
Consumers in 51 states and territories have filed complaints about Google Compare Credit Cards Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.