CFPB Consumer Complaint Profile
Asta Funding Inc.
204 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 204
- Total complaints
- Above average
- 5
- Last 12 months
- 95.6%
- Timely response
- Below median
- 34
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Asta Funding Inc. has accumulated 204 complaints, placing it #913 by volume. On-time replies land at 95.6%, the 32nd percentile for the 100+ complaint peer group.
- #913
- of 3,843 companies by volume
- 95.6%
- on time (32nd pctile)
- Debt collection
- most-complained product
- 34
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Asta Funding Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.6% Around the middle higher than 32% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 13 |
| 2014 | 49 |
| 2015 | 38 |
| 2016 | 21 |
| 2017 | 15 |
| 2018 | 16 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 9 |
| 2023 | 10 |
| 2024 | 9 |
| 2025 | 3 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Asta Funding Inc.
204 complaints against Asta Funding Inc. appear in the CFPB record, including 5 from the trailing year. The 34 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Asta Funding Inc. draw a 95.6% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 31.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Asta Funding Inc. have?
The CFPB has logged 204 complaints against Asta Funding Inc. to date, of which 5 came in over the last 12 months.
Does Asta Funding Inc. respond to complaints on time?
Asta Funding Inc.'s CFPB timely-response rate is 95.6%. That is a strong response record by CFPB standards.
What product generates the most complaints for Asta Funding Inc.?
Among all products tied to Asta Funding Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Asta Funding Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Asta Funding Inc.; the full issue list with counts is above.
How do I file a complaint against Asta Funding Inc.?
You can file a complaint against Asta Funding Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Asta Funding Inc.?
Consumers in 34 states and territories have filed complaints about Asta Funding Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Asta Funding Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (31.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.