CFPB Consumer Complaint Profile
Asta Funding Inc.
204 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 204
- Total complaints
- 5
- Last 12 months
- 95.6%
- Timely response
- 34
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Asta Funding Inc. has accumulated 204 complaints, placing it #915 by volume. 95.6% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #915
- of 3,848 companies by volume
- 95.6%
- answered on time
- Debt collection
- most-complained product
- 34
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 13 |
| 2014 | 49 |
| 2015 | 38 |
| 2016 | 21 |
| 2017 | 15 |
| 2018 | 16 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 9 |
| 2023 | 10 |
| 2024 | 9 |
| 2025 | 3 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Asta Funding Inc.
204 complaints against Asta Funding Inc. appear in the CFPB record, including 5 from the trailing year. The 34 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
95.6% of CFPB-forwarded complaints against Asta Funding Inc. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 31.2% of resolved cases, indicating how frequently the initial fix fell short. 0.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Asta Funding Inc. have?
The CFPB has logged 204 complaints against Asta Funding Inc. to date, of which 5 came in over the last 12 months.
Does Asta Funding Inc. respond to complaints on time?
Asta Funding Inc.'s CFPB timely-response rate is 95.6%. That is a strong response record by CFPB standards.
What product generates the most complaints for Asta Funding Inc.?
Among all products tied to Asta Funding Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Asta Funding Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Asta Funding Inc.; the full issue list with counts is above.
How do I file a complaint against Asta Funding Inc.?
You can file a complaint against Asta Funding Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Asta Funding Inc.?
Consumers in 34 states and territories have filed complaints about Asta Funding Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~204)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.