CFPB Consumer Complaint Profile

Autovest, L.L.C.

Consumers have filed 106 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

106
Total complaints
19
Last 12 months
89.6%
Timely response
27
States affected

The verdict

106 CFPB complaints put Autovest, L.L.C. at #1291 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 89.6%, trailing the 93% median among companies with 100+ complaints.

#1291
of 3,848 companies by volume
89.6%
answered on time
Debt collection
most-complained product
27
states with complaints
Autovest, L.L.C. timely response rate 89.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Auto debt 51
Debt collection - Auto 13
Vehicle loan or lease - Loan 8
Credit reporting or other personal consumer reports - Credit reporting 8
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 7
Consumer Loan - Vehicle loan 7
Debt collection - I do not know 6
Debt collection - Other (i.e. phone, health club, etc.) 3
Credit card - General-purpose credit card or charge card 2
Debt collection - Mortgage 1

Top Issues

1.Took or threatened to take negative or legal action 24
2.Attempts to collect debt not owed 12
3.Written notification about debt 12
4.False statements or representation 9
5.Taking/threatening an illegal action 6
6.Cont'd attempts collect debt not owed 6
7.Problems when you are unable to pay 6
8.Improper use of your report 5
9.Incorrect information on your report 5
10.Problem with a company's investigation into an existing problem 4

Complaints by Year

Year Complaints
2013 1
2014 5
2015 9
2016 9
2017 3
2018 7
2019 2
2020 7
2021 9
2022 4
2023 16
2024 14
2025 12
2026 8

Complaints by State (Top 15)

Georgia 14
Florida 11
Ohio 9
California 7
Louisiana 7
Texas 6
North Carolina 5
Nevada 5
Oklahoma 5
Minnesota 4
Colorado 4
Washington 3
Illinois 3
Missouri 2
Indiana 2

Company Responses

Closed with explanation 102
Closed with non-monetary relief 2
Closed 1
In progress 1

What the CFPB Complaint Record Shows for Autovest, L.L.C.

The CFPB Consumer Complaint Database has logged 106 complaints against Autovest, L.L.C. overall, with 19 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

89.6% of CFPB-forwarded complaints against Autovest, L.L.C. get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 36% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.9% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Autovest, L.L.C. have?

The CFPB has logged 106 complaints against Autovest, L.L.C. to date, of which 19 came in over the last 12 months.

Does Autovest, L.L.C. respond to complaints on time?

Autovest, L.L.C. has a 89.6% timely response rate to CFPB complaints.

What product generates the most complaints for Autovest, L.L.C.?

The most complained-about product for Autovest, L.L.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Autovest, L.L.C.?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Autovest, L.L.C. - see all issues and counts above.

How do I file a complaint against Autovest, L.L.C.?

You can file a complaint against Autovest, L.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Autovest, L.L.C.?

The CFPB has recorded complaints against Autovest, L.L.C. from 27 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.