CFPB Consumer Complaint Profile
Avid Acceptance, LLC
Consumers have filed 181 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 181
- Total complaints
- Mid-range
- 39
- Last 12 months
- 97.2%
- Timely response
- Below median
- 23
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Avid Acceptance, LLC sits at #998, with 181 complaints logged. On-time replies land at 97.2%, the 41st percentile for the 100+ complaint peer group.
- #998
- of 3,843 companies by volume
- 97.2%
- on time (41st pctile)
- Vehicle loan or lease
- most-complained product
- 23
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Avid Acceptance, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.2% Around the middle higher than 41% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 7 |
| 2018 | 9 |
| 2019 | 13 |
| 2020 | 12 |
| 2021 | 16 |
| 2022 | 18 |
| 2023 | 21 |
| 2024 | 32 |
| 2025 | 40 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Avid Acceptance, LLC
The CFPB Consumer Complaint Database has logged 181 complaints against Avid Acceptance, LLC overall, with 39 of those filed in the trailing 12 months. Reports have come from consumers in 23 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Avid Acceptance, LLC's timely response rate stands at 97.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 28.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Avid Acceptance, LLC have?
181 complaints have been filed against Avid Acceptance, LLC with the CFPB overall - 39 of them in the past year.
Does Avid Acceptance, LLC respond to complaints on time?
Avid Acceptance, LLC has a 97.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Avid Acceptance, LLC?
Among all products tied to Avid Acceptance, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Avid Acceptance, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Avid Acceptance, LLC - see all issues and counts above.
How do I file a complaint against Avid Acceptance, LLC?
You can file a complaint against Avid Acceptance, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Avid Acceptance, LLC?
Avid Acceptance, LLC has drawn CFPB complaints from 23 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Avid Acceptance, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.