CFPB Consumer Complaint Profile
Balanced Healthcare Receivables, LLC
What 107 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 107
- Total complaints
- 18
- Last 12 months
- 79.4%
- Timely response
- 25
- States affected
The verdict
107 CFPB complaints put Balanced Healthcare Receivables, LLC at #1285 out of 3,848 financial companies ranked by complaint volume. 79.4% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #1285
- of 3,848 companies by volume
- 79.4%
- answered on time
- Debt collection
- most-complained product
- 25
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 7 |
| 2015 | 10 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 7 |
| 2019 | 7 |
| 2020 | 5 |
| 2021 | 8 |
| 2022 | 11 |
| 2023 | 13 |
| 2024 | 13 |
| 2025 | 16 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Balanced Healthcare Receivables, LLC
Balanced Healthcare Receivables, LLC carries 107 complaints in the CFPB's database, 18 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Balanced Healthcare Receivables, LLC answers 79.4% of forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 9.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.9% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Balanced Healthcare Receivables, LLC have?
The CFPB has logged 107 complaints against Balanced Healthcare Receivables, LLC to date, of which 18 came in over the last 12 months.
Does Balanced Healthcare Receivables, LLC respond to complaints on time?
Balanced Healthcare Receivables, LLC has a 79.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Balanced Healthcare Receivables, LLC?
Among all products tied to Balanced Healthcare Receivables, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Balanced Healthcare Receivables, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Balanced Healthcare Receivables, LLC; the full issue list with counts is above.
How do I file a complaint against Balanced Healthcare Receivables, LLC?
You can file a complaint against Balanced Healthcare Receivables, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Balanced Healthcare Receivables, LLC?
Consumers in 25 states and territories have filed complaints about Balanced Healthcare Receivables, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~107)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.