CFPB Consumer Complaint Profile
Balanced Healthcare Receivables, LLC
What 107 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 107
- Total complaints
- Mid-range
- 18
- Last 12 months
- 79.4%
- Timely response
- Bottom decile
- 25
- States affected
The verdict
107 CFPB complaints put Balanced Healthcare Receivables, LLC at #1283 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 79.4%, the 9th percentile for the 100+ complaint peer group.
- #1283
- of 3,843 companies by volume
- 79.4%
- on time (9th pctile)
- Debt collection
- most-complained product
- 25
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Balanced Healthcare Receivables, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
79.4% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 7 |
| 2015 | 10 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 7 |
| 2019 | 7 |
| 2020 | 5 |
| 2021 | 8 |
| 2022 | 11 |
| 2023 | 13 |
| 2024 | 13 |
| 2025 | 16 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Balanced Healthcare Receivables, LLC
Balanced Healthcare Receivables, LLC carries 107 complaints in the CFPB's database, 18 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Balanced Healthcare Receivables, LLC posts a 79.4% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 9.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0.9%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Balanced Healthcare Receivables, LLC have?
The CFPB has logged 107 complaints against Balanced Healthcare Receivables, LLC to date, of which 18 came in over the last 12 months.
Does Balanced Healthcare Receivables, LLC respond to complaints on time?
Balanced Healthcare Receivables, LLC has a 79.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Balanced Healthcare Receivables, LLC?
Among all products tied to Balanced Healthcare Receivables, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Balanced Healthcare Receivables, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Balanced Healthcare Receivables, LLC; the full issue list with counts is above.
How do I file a complaint against Balanced Healthcare Receivables, LLC?
You can file a complaint against Balanced Healthcare Receivables, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Balanced Healthcare Receivables, LLC?
Consumers in 25 states and territories have filed complaints about Balanced Healthcare Receivables, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Balanced Healthcare Receivables, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.