CFPB Consumer Complaint Profile

BAM Management US Holdings Inc.

What 819 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

819
Total complaints
Among the highest
37
Last 12 months
89.1%
Timely response
Bottom quartile
49
States affected

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The verdict

BAM Management US Holdings Inc. ranks #371 of 3,843 financial companies by CFPB complaint volume, with 819 complaints on record. On-time replies land at 89.1%, the 17th percentile for the 100+ complaint peer group.

#371
of 3,843 companies by volume
89.1%
on time (17th pctile)
Money transfer, virt…
most-complained product
49
states with complaints
F
PlainCredit Trust Score
27/100
BAM Management US Holdings Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 89.1%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

BAM Management US Holdings Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

89.1% Among the lowest higher than 17% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

BAM Management US Holdings Inc. timely response rate 89.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - Virtual currency 560
Money transfer, virtual currency, or money service - Mobile or digital wallet 120
Money transfer, virtual currency, or money service - Domestic (US) money transfer 95
Money transfer, virtual currency, or money service - Foreign currency exchange 9
Debt collection - Other debt 8
Money transfer, virtual currency, or money service - International money transfer 7
Checking or savings account - Other banking product or service 6
Debt collection - I do not know 6
Money transfer, virtual currency, or money service - Refund anticipation check 2
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 2

Top Issues

1.Other transaction problem 212
2.Money was not available when promised 193
3.Fraud or scam 185
4.Other service problem 80
5.Managing, opening, or closing your mobile wallet account 44
6.Unauthorized transactions or other transaction problem 25
7.Wrong amount charged or received 19
8.Attempts to collect debt not owed 12
9.Unexpected or other fees 11
10.Confusing or missing disclosures 10

Complaints by Year

Year Complaints
2020 4
2021 540
2022 156
2023 41
2024 34
2025 36
2026year in progress 8

Complaints by State (Top 15)

California 166
Florida 74
New Jersey 35
Illinois 34
Pennsylvania 29
Arizona 28
Virginia 27
Michigan 26
North Carolina 24
Georgia 23
Maryland 23
Colorado 22
Massachusetts 22
Ohio 20
Oregon 19

Company Responses

Closed with explanation 812
In progress 6
Untimely response 1

What the CFPB Complaint Record Shows for BAM Management US Holdings Inc.

The CFPB Consumer Complaint Database has logged 819 complaints against BAM Management US Holdings Inc. overall, with 37 of those filed in the trailing 12 months. Reports have come from consumers in 49 states and territories, making this a nationwide complaint footprint. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Other transaction problem," a reasonable starting point for understanding recurring friction.

BAM Management US Holdings Inc.'s timely response rate stands at 89.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does BAM Management US Holdings Inc. have?

819 complaints have been filed against BAM Management US Holdings Inc. with the CFPB overall - 37 of them in the past year.

Does BAM Management US Holdings Inc. respond to complaints on time?

BAM Management US Holdings Inc. has a 89.1% timely response rate to CFPB complaints.

What product generates the most complaints for BAM Management US Holdings Inc.?

The most complained-about product for BAM Management US Holdings Inc. is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.

What is the most common complaint issue with BAM Management US Holdings Inc.?

The most common issue reported by consumers about BAM Management US Holdings Inc. is "Other transaction problem." All complaint issues are listed above with their counts.

How do I file a complaint against BAM Management US Holdings Inc.?

You can file a complaint against BAM Management US Holdings Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about BAM Management US Holdings Inc.?

BAM Management US Holdings Inc. has drawn CFPB complaints from 49 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026