CFPB Consumer Complaint Profile

Bass & Associates, P.C., Attorneys at Law

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

77
Total complaints
Mid-range
1
Last 12 months
96.1%
Timely response
Below median
24
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Bass & Associates, P.C., Attorneys at Law sits at #1492. For answering complaints on time it stands at the 34th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
GA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C-
PlainCredit Trust Score
53/100
Bass & Associates, P.C., Attorneys at Law · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.1%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Bass & Associates, P.C., Attorneys at Law vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.1% Around the middle higher than 34% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Federal student loan debt 27
Student loan - Federal student loan servicing 21
Debt collection - Other (i.e. phone, health club, etc.) 8
Debt collection - I do not know 5
Debt collection - Other debt 4
Debt collection - Private student loan debt 3
Debt collection - Credit card 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Money transfer, virtual currency, or money service - International money transfer 1
Student loan - Private student loan 1

Top Issues

1.Dealing with your lender or servicer 16
2.Attempts to collect debt not owed 13
3.Took or threatened to take negative or legal action 9
4.Written notification about debt 9
5.Struggling to repay your loan 6
6.Communication tactics 6
7.False statements or representation 6
8.Cont'd attempts collect debt not owed 3
9.Disclosure verification of debt 3
10.Taking/threatening an illegal action 2

Complaints by Year

Year Complaints
2013 2
2014 2
2015 4
2016 3
2017 4
2018 7
2019 34
2020 10
2021 5
2022 2
2024 3
2025 1

Complaints by State (Top 15)

Georgia 8
California 7
New York 6
North Carolina 5
Michigan 5
Ohio 4
Illinois 4
Texas 4
Pennsylvania 3
Florida 3
Maryland 3
Washington 2
Arizona 2
Arkansas 2
Virginia 2

Company Responses

Closed with explanation 77

What the CFPB Complaint Record Shows for Bass & Associates, P.C., Attorneys at Law

Bass & Associates, P.C., Attorneys at Law draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Bass & Associates, P.C., Attorneys at Law: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Bass & Associates, P.C., Attorneys at Law have?

77 complaints have been filed against Bass & Associates, P.C., Attorneys at Law with the CFPB overall - 1 of them in the past year.

Does Bass & Associates, P.C., Attorneys at Law respond to complaints on time?

CFPB complaints against Bass & Associates, P.C., Attorneys at Law draw a 96.1% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Bass & Associates, P.C., Attorneys at Law?

Among all products tied to Bass & Associates, P.C., Attorneys at Law, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Bass & Associates, P.C., Attorneys at Law?

The most common issue reported by consumers about Bass & Associates, P.C., Attorneys at Law is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.

How do I file a complaint against Bass & Associates, P.C., Attorneys at Law?

You can file a complaint against Bass & Associates, P.C., Attorneys at Law directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bass & Associates, P.C., Attorneys at Law?

Consumers in 24 states and territories have filed complaints about Bass & Associates, P.C., Attorneys at Law with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Bass & Associates, P.C., Attorneys at Law's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.