CFPB Consumer Complaint Profile
Bass & Associates, P.C., Attorneys at Law
Consumers have filed 77 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 77
- Total complaints
- Mid-range
- 1
- Last 12 months
- 96.1%
- Timely response
- Below median
- 24
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Bass & Associates, P.C., Attorneys at Law sits at #1492, with 77 complaints logged. On-time replies land at 96.1%, the 34th percentile for the 100+ complaint peer group.
- #1492
- of 3,843 companies by volume
- 96.1%
- on time (34th pctile)
- Debt collection
- most-complained product
- 24
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Bass & Associates, P.C., Attorneys at Law vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.1% Around the middle higher than 34% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 7 |
| 2019 | 34 |
| 2020 | 10 |
| 2021 | 5 |
| 2022 | 2 |
| 2024 | 3 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Bass & Associates, P.C., Attorneys at Law
Bass & Associates, P.C., Attorneys at Law carries 77 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Dealing with your lender or servicer," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Bass & Associates, P.C., Attorneys at Law draw a 96.1% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Bass & Associates, P.C., Attorneys at Law have?
77 complaints have been filed against Bass & Associates, P.C., Attorneys at Law with the CFPB overall - 1 of them in the past year.
Does Bass & Associates, P.C., Attorneys at Law respond to complaints on time?
CFPB complaints against Bass & Associates, P.C., Attorneys at Law draw a 96.1% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Bass & Associates, P.C., Attorneys at Law?
Among all products tied to Bass & Associates, P.C., Attorneys at Law, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Bass & Associates, P.C., Attorneys at Law?
The most common issue reported by consumers about Bass & Associates, P.C., Attorneys at Law is "Dealing with your lender or servicer." All complaint issues are listed above with their counts.
How do I file a complaint against Bass & Associates, P.C., Attorneys at Law?
You can file a complaint against Bass & Associates, P.C., Attorneys at Law directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Bass & Associates, P.C., Attorneys at Law?
Consumers in 24 states and territories have filed complaints about Bass & Associates, P.C., Attorneys at Law with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Bass & Associates, P.C., Attorneys at Law: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.