CFPB Consumer Complaint Profile

Berndt & Associates, P.C.

Behind the 19 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

19
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
2
States affected

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The verdict

Berndt & Associates, P.C. ranks #2935 of 3,843 financial companies by CFPB complaint volume, with 19 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#2935
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
2
states with complaints
A-
PlainCredit Trust Score
82/100
Berndt & Associates, P.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C+ 5.3%
Share of complaints closed with monetary or non-monetary relief

Berndt & Associates, P.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Berndt & Associates, P.C. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 8
Debt collection - Other debt 4
Debt collection - I do not know 4
Debt collection - Credit card 2
Credit card or prepaid card - General-purpose credit card or charge card 1

Top Issues

1.Attempts to collect debt not owed 6
2.Took or threatened to take negative or legal action 5
3.False statements or representation 3
4.Written notification about debt 2
5.Cont'd attempts collect debt not owed 1
6.Communication tactics 1
7.Fees or interest 1

Complaints by Year

Year Complaints
2016 2
2017 2
2018 5
2019 3
2020 5
2021 2

Complaints by State (Top 15)

Michigan 17
Kentucky 1

Company Responses

Closed with explanation 17
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Berndt & Associates, P.C.

Berndt & Associates, P.C. carries 19 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Berndt & Associates, P.C. draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 5.3%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Berndt & Associates, P.C. have?

19 complaints have been filed against Berndt & Associates, P.C. with the CFPB overall - 0 of them in the past year.

Does Berndt & Associates, P.C. respond to complaints on time?

Berndt & Associates, P.C.'s CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Berndt & Associates, P.C.?

"Debt collection" draws more CFPB complaints against Berndt & Associates, P.C. than any other product - see the full breakdown above.

What is the most common complaint issue with Berndt & Associates, P.C.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Berndt & Associates, P.C. - see all issues and counts above.

How do I file a complaint against Berndt & Associates, P.C.?

You can file a complaint against Berndt & Associates, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Berndt & Associates, P.C.?

The CFPB has recorded complaints against Berndt & Associates, P.C. from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Berndt & Associates, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026