CFPB Consumer Complaint Profile
BetterNOI, LLC
Consumers have filed 118 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 118
- Total complaints
- Mid-range
- 74
- Last 12 months
- 70.3%
- Timely response
- Bottom decile
- 21
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, BetterNOI, LLC sits at #1233, with 118 complaints logged. Its on-time response rate is 70.3%, the 6th percentile among companies with 100+ complaints.
- #1233
- of 3,843 companies by volume
- 70.3%
- on time (6th pctile)
- Credit reporting or …
- most-complained product
- 21
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
BetterNOI, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70.3% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 78 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 9 |
| 2024 | 18 |
| 2025 | 78 |
| 2026year in progress | 11 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for BetterNOI, LLC
118 complaints against BetterNOI, LLC appear in the CFPB record, including 74 from the trailing year. The 21 states and territories represented put this footprint in multi-regional territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, BetterNOI, LLC posts a 70.3% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does BetterNOI, LLC have?
BetterNOI, LLC has 118 total consumer complaints filed with the CFPB, with 74 filed in the last 12 months.
Does BetterNOI, LLC respond to complaints on time?
CFPB complaints against BetterNOI, LLC draw a 70.3% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for BetterNOI, LLC?
Among all products tied to BetterNOI, LLC, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with BetterNOI, LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against BetterNOI, LLC - see all issues and counts above.
How do I file a complaint against BetterNOI, LLC?
You can file a complaint against BetterNOI, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about BetterNOI, LLC?
The CFPB has recorded complaints against BetterNOI, LLC from 21 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.