CFPB Consumer Complaint Profile
Biehl & Biehl, Inc
Consumers have filed 61 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 61
- Total complaints
- Mid-range
- 6
- Last 12 months
- 78.7%
- Timely response
- Bottom decile
- 25
- States affected
The verdict
61 CFPB complaints put Biehl & Biehl, Inc at #1659 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 78.7%, the 9th percentile for the 100+ complaint peer group.
- #1659
- of 3,843 companies by volume
- 78.7%
- on time (9th pctile)
- Debt collection
- most-complained product
- 25
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Biehl & Biehl, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
78.7% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 6 |
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 6 |
| 2022 | 4 |
| 2023 | 8 |
| 2024 | 11 |
| 2025 | 9 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Biehl & Biehl, Inc
Biehl & Biehl, Inc carries 61 complaints in the CFPB's database, 6 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Biehl & Biehl, Inc posts a 78.7% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 10% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 9.8%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Biehl & Biehl, Inc have?
The CFPB has logged 61 complaints against Biehl & Biehl, Inc to date, of which 6 came in over the last 12 months.
Does Biehl & Biehl, Inc respond to complaints on time?
Biehl & Biehl, Inc has a 78.7% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Biehl & Biehl, Inc?
Among all products tied to Biehl & Biehl, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Biehl & Biehl, Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Biehl & Biehl, Inc; the full issue list with counts is above.
How do I file a complaint against Biehl & Biehl, Inc?
You can file a complaint against Biehl & Biehl, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Biehl & Biehl, Inc?
The CFPB has recorded complaints against Biehl & Biehl, Inc from 25 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Biehl & Biehl, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.