CFPB Consumer Complaint Profile

Bilt Technologies, Inc.

What 284 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

284
Total complaints
252
Last 12 months
53.9%
Timely response
35
States affected

The verdict

Bilt Technologies, Inc. ranks #728 of 3,848 financial companies by CFPB complaint volume, with 284 complaints on record. It answers 53.9% of complaints on time — below the 93% median for companies with 100+ complaints.

#728
of 3,848 companies by volume
53.9%
answered on time
Credit card
most-complained product
35
states with complaints
Bilt Technologies, Inc. timely response rate 53.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit card — General-purpose credit card or charge card 237
Credit reporting or other personal consumer reports — Credit reporting 19
Money transfer, virtual currency, or money service — Domestic (US) money transfer 7
Money transfer, virtual currency, or money service — Mobile or digital wallet 6
Checking or savings account — Checking account 3
Credit reporting or other personal consumer reports — Other personal consumer report 2
Checking or savings account — Other banking product or service 2
Debt or credit management — Credit repair services 1
Mortgage — Conventional home mortgage 1
Debt collection — I do not know 1

Top Issues

1.Other features, terms, or problems 70
2.Problem with a purchase shown on your statement 44
3.Getting a credit card 34
4.Advertising and marketing, including promotional offers 27
5.Problem when making payments 23
6.Closing your account 17
7.Trouble using your card 13
8.Incorrect information on your report 10
9.Fees or interest 7
10.Problem with a company's investigation into an existing problem 5

Complaints by Year

Year Complaints
2024 22
2025 50
2026 212

Complaints by State (Top 15)

California 71
New York 43
Texas 28
New Jersey 18
Florida 13
Washington 12
Illinois 9
Massachusetts 8
Maryland 7
Virginia 7
Pennsylvania 6
Colorado 6
Connecticut 5
North Carolina 5
District of Columbia 4

Company Responses

Closed with explanation 126
In progress 89
Untimely response 67
Closed with monetary relief 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Bilt Technologies, Inc.

The CFPB Consumer Complaint Database has logged 284 complaints against Bilt Technologies, Inc. overall, with 252 of those filed in the trailing 12 months. Reports have come from consumers in 35 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Other features, terms, or problems" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Bilt Technologies, Inc.'s timely response rate stands at 53.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bilt Technologies, Inc. have?

Bilt Technologies, Inc. has 284 total consumer complaints filed with the CFPB, with 252 filed in the last 12 months.

Does Bilt Technologies, Inc. respond to complaints on time?

Bilt Technologies, Inc. has a 53.9% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Bilt Technologies, Inc.?

The most complained-about product for Bilt Technologies, Inc. is "Credit card." You can view the full product breakdown on this page.

What is the most common complaint issue with Bilt Technologies, Inc.?

The most common issue reported by consumers about Bilt Technologies, Inc. is "Other features, terms, or problems." All complaint issues are listed above with their counts.

How do I file a complaint against Bilt Technologies, Inc.?

You can file a complaint against Bilt Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bilt Technologies, Inc.?

Consumers in 35 states and territories have filed complaints about Bilt Technologies, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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