CFPB Consumer Complaint Profile
Blend Labs, Inc.
13 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 1
- Last 12 months
- 84.6%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
Blend Labs, Inc. ranks #3408 of 3,843 financial companies by CFPB complaint volume, with 13 complaints on record. It posts a 84.6% on-time response rate, the 12th percentile among companies with 100+ complaints.
- #3408
- of 3,843 companies by volume
- 84.6%
- on time (12th pctile)
- Credit reporting or …
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Blend Labs, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.6% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 8 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Blend Labs, Inc.
Blend Labs, Inc. carries 13 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Blend Labs, Inc.'s timely response rate stands at 84.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Blend Labs, Inc. have?
13 complaints have been filed against Blend Labs, Inc. with the CFPB overall - 1 of them in the past year.
Does Blend Labs, Inc. respond to complaints on time?
CFPB complaints against Blend Labs, Inc. draw a 84.6% timely-response rate inside the expected window.
What product generates the most complaints for Blend Labs, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Blend Labs, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Blend Labs, Inc.?
"Improper use of your report" is the single most frequently cited issue in complaints against Blend Labs, Inc. - see all issues and counts above.
How do I file a complaint against Blend Labs, Inc.?
You can file a complaint against Blend Labs, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Blend Labs, Inc.?
Consumers in 8 states and territories have filed complaints about Blend Labs, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.