CFPB Consumer Complaint Profile

BMANSOL Intermediate Holdings, Inc.

Consumers have filed 11 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

11
Total complaints
Below average
1
Last 12 months
90.9%
Timely response
Bottom quartile
7
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, BMANSOL Intermediate Holdings, Inc. sits at #3589, with 11 complaints logged. Its on-time response rate is 90.9%, the 19th percentile among companies with 100+ complaints.

#3589
of 3,843 companies by volume
90.9%
on time (19th pctile)
Money transfer, virt…
most-complained product
7
states with complaints
F
PlainCredit Trust Score
29/100
BMANSOL Intermediate Holdings, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 90.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

BMANSOL Intermediate Holdings, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

90.9% Among the lowest higher than 19% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

BMANSOL Intermediate Holdings, Inc. timely response rate 90.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Money transfer, virtual currency, or money service - Virtual currency 10
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Money was not available when promised 8
2.Other transaction problem 1
3.Incorrect information on your report 1
4.Fraud or scam 1

Complaints by Year

Year Complaints
2024 9
2025 2

Complaints by State (Top 15)

California 4
District of Columbia 2
North Carolina 1
Ohio 1
Nevada 1
Florida 1
Hawaii 1

Company Responses

Closed with explanation 10
Untimely response 1

What the CFPB Complaint Record Shows for BMANSOL Intermediate Holdings, Inc.

11 complaints against BMANSOL Intermediate Holdings, Inc. appear in the CFPB record, including 1 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. Inside that category, "Money was not available when promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, BMANSOL Intermediate Holdings, Inc. posts a 90.9% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does BMANSOL Intermediate Holdings, Inc. have?

BMANSOL Intermediate Holdings, Inc. has 11 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does BMANSOL Intermediate Holdings, Inc. respond to complaints on time?

BMANSOL Intermediate Holdings, Inc. has a 90.9% timely response rate to CFPB complaints.

What product generates the most complaints for BMANSOL Intermediate Holdings, Inc.?

"Money transfer, virtual currency, or money service" draws more CFPB complaints against BMANSOL Intermediate Holdings, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with BMANSOL Intermediate Holdings, Inc.?

The most common issue reported by consumers about BMANSOL Intermediate Holdings, Inc. is "Money was not available when promised." All complaint issues are listed above with their counts.

How do I file a complaint against BMANSOL Intermediate Holdings, Inc.?

You can file a complaint against BMANSOL Intermediate Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about BMANSOL Intermediate Holdings, Inc.?

Consumers in 7 states and territories have filed complaints about BMANSOL Intermediate Holdings, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Money transfer, virtual currency, or money service

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026