CFPB Consumer Complaint Profile

Bounce AI, Inc.

What 1,132 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

1,132
Total complaints
829
Last 12 months
98.9%
Timely response
45
States affected

The verdict

Bounce AI, Inc. ranks #302 of 3,848 financial companies by CFPB complaint volume, with 1,132 complaints on record. Its on-time response rate is 98.9%, ahead of the 93% median among companies with 100+ complaints.

#302
of 3,848 companies by volume
98.9%
answered on time
Debt collection
most-complained product
45
states with complaints
Bounce AI, Inc. timely response rate 98.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 595
Credit reporting or other personal consumer reports - Credit reporting 264
Debt collection - Other debt 103
Debt collection - Credit card debt 57
Debt collection - Rental debt 57
Debt collection - Payday loan debt 26
Payday loan, title loan, personal loan, or advance loan - Installment loan 8
Debt collection - Medical debt 5
Debt or credit management - Debt settlement 3
Credit card - General-purpose credit card or charge card 3

Top Issues

1.Attempts to collect debt not owed 400
2.False statements or representation 141
3.Took or threatened to take negative or legal action 139
4.Incorrect information on your report 137
5.Written notification about debt 111
6.Improper use of your report 75
7.Problem with a company's investigation into an existing problem 59
8.Electronic communications 26
9.Communication tactics 24
10.Threatened to contact someone or share information improperly 6

Complaints by Year

Year Complaints
2023 2
2024 173
2025 705
2026 252

Complaints by State (Top 15)

Texas 236
Florida 139
Georgia 113
California 59
Illinois 55
Pennsylvania 39
New York 37
Alabama 34
South Carolina 34
Maryland 33
Tennessee 31
New Jersey 28
Arizona 28
North Carolina 27
Michigan 20

Company Responses

Closed with explanation 1,127
In progress 5

What the CFPB Complaint Record Shows for Bounce AI, Inc.

Bounce AI, Inc. carries 1,132 complaints in the CFPB's database, 829 of them filed within the past 12 months. Consumers spanning 45 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Bounce AI, Inc. answers 98.9% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bounce AI, Inc. have?

1,132 complaints have been filed against Bounce AI, Inc. with the CFPB overall - 829 of them in the past year.

Does Bounce AI, Inc. respond to complaints on time?

Bounce AI, Inc. has a 98.9% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Bounce AI, Inc.?

"Debt collection" draws more CFPB complaints against Bounce AI, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Bounce AI, Inc.?

The most common issue reported by consumers about Bounce AI, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Bounce AI, Inc.?

You can file a complaint against Bounce AI, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bounce AI, Inc.?

Consumers in 45 states and territories have filed complaints about Bounce AI, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.