CFPB Consumer Complaint Profile
Bounce AI, Inc.
What 1,132 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 1,132
- Total complaints
- Among the highest
- 829
- Last 12 months
- 98.9%
- Timely response
- Above median
- 45
- States affected
The verdict
Bounce AI, Inc. ranks #303 of 3,843 financial companies by CFPB complaint volume, with 1,132 complaints on record. Its on-time response rate is 98.9%, the 59th percentile among companies with 100+ complaints.
- #303
- of 3,843 companies by volume
- 98.9%
- on time (59th pctile)
- Debt collection
- most-complained product
- 45
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Bounce AI, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.9% Higher than most higher than 59% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 173 in 2024 to 705 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 2 |
| 2024 | 173 |
| 2025 | 705 |
| 2026year in progress | 252 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Bounce AI, Inc.
Bounce AI, Inc. carries 1,132 complaints in the CFPB's database, 829 of them filed within the past 12 months. Consumers spanning 45 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Bounce AI, Inc. posts a 98.9% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Bounce AI, Inc. have?
1,132 complaints have been filed against Bounce AI, Inc. with the CFPB overall - 829 of them in the past year.
Does Bounce AI, Inc. respond to complaints on time?
Bounce AI, Inc. has a 98.9% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Bounce AI, Inc.?
"Debt collection" draws more CFPB complaints against Bounce AI, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Bounce AI, Inc.?
The most common issue reported by consumers about Bounce AI, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Bounce AI, Inc.?
You can file a complaint against Bounce AI, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Bounce AI, Inc.?
Consumers in 45 states and territories have filed complaints about Bounce AI, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Bounce AI, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,132 here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.