CFPB Consumer Complaint Profile
Bridge IT, Inc.
What 288 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 288
- Total complaints
- 138
- Last 12 months
- 99.3%
- Timely response
- 39
- States affected
The verdict
Bridge IT, Inc. ranks #721 of 3,848 financial companies by CFPB complaint volume, with 288 complaints on record. It answers 99.3% of complaints on time - above the 93% median for companies with 100+ complaints.
- #721
- of 3,848 companies by volume
- 99.3%
- answered on time
- Credit reporting or …
- most-complained product
- 39
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 10 |
| 2022 | 13 |
| 2023 | 29 |
| 2024 | 69 |
| 2025 | 138 |
| 2026 | 29 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Bridge IT, Inc.
288 complaints against Bridge IT, Inc. appear in the CFPB record, including 138 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Bridge IT, Inc. answers 99.3% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Of complaints that were resolved, 4.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Bridge IT, Inc. have?
288 complaints have been filed against Bridge IT, Inc. with the CFPB overall - 138 of them in the past year.
Does Bridge IT, Inc. respond to complaints on time?
Bridge IT, Inc. has a 99.3% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Bridge IT, Inc.?
The most complained-about product for Bridge IT, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Bridge IT, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about Bridge IT, Inc.; the full issue list with counts is above.
How do I file a complaint against Bridge IT, Inc.?
You can file a complaint against Bridge IT, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Bridge IT, Inc.?
The CFPB has recorded complaints against Bridge IT, Inc. from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~288)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.