CFPB Consumer Complaint Profile

Brinkman Alliance Group

Behind the 24 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

24
Total complaints
Mid-range
0
Last 12 months
0%
Timely response
Bottom decile
14
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Brinkman Alliance Group sits at #2628, with 24 complaints logged. On-time replies land at 0%, the 0th percentile for the 100+ complaint peer group.

#2628
of 3,843 companies by volume
0%
on time (0th pctile)
Debt collection
most-complained product
14
states with complaints
F
PlainCredit Trust Score
30/100
Brinkman Alliance Group · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Brinkman Alliance Group vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2014 to 2021 complete years

  • Annual CFPB complaint volume moved from 18 in 2014 to 1 in 2021 (2014 → 2021).

See the full year-over-year release diff

Brinkman Alliance Group timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 9
Debt collection - I do not know 8
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Credit card 1
Debt collection - Other debt 1
Debt collection - Auto 1

Top Issues

1.Taking/threatening an illegal action 9
2.Communication tactics 5
3.False statements or representation 4
4.Cont'd attempts collect debt not owed 3
5.Disclosure verification of debt 2
6.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2013 5
2014 18
2021 1

Complaints by State (Top 15)

Texas 4
Ohio 4
Georgia 2
California 2
Missouri 2
New York 2
Idaho 1
New Mexico 1
Tennessee 1
South Carolina 1
Florida 1
New Hampshire 1
Alabama 1
Oregon 1

Company Responses

Closed with explanation 23
Untimely response 1

What the CFPB Complaint Record Shows for Brinkman Alliance Group

24 complaints against Brinkman Alliance Group appear in the CFPB record, including 0 from the trailing year. The 14 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Taking/threatening an illegal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Brinkman Alliance Group posts a 0% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Brinkman Alliance Group have?

The CFPB has logged 24 complaints against Brinkman Alliance Group to date, of which 0 came in over the last 12 months.

Does Brinkman Alliance Group respond to complaints on time?

Brinkman Alliance Group's CFPB timely-response rate is 0%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Brinkman Alliance Group?

"Debt collection" draws more CFPB complaints against Brinkman Alliance Group than any other product - see the full breakdown above.

What is the most common complaint issue with Brinkman Alliance Group?

Consumers most often cite "Taking/threatening an illegal action" when complaining about Brinkman Alliance Group; the full issue list with counts is above.

How do I file a complaint against Brinkman Alliance Group?

You can file a complaint against Brinkman Alliance Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Brinkman Alliance Group?

Brinkman Alliance Group has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Brinkman Alliance Group: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026