CFPB Consumer Complaint Profile

Bronstein & Weiss Arbitration

What 89 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

89
Total complaints
0
Last 12 months
14.6%
Timely response
26
States affected

The verdict

Bronstein & Weiss Arbitration ranks #1401 of 3,848 financial companies by CFPB complaint volume, with 89 complaints on record. It answers 14.6% of complaints on time — below the 93% median for companies with 100+ complaints.

#1401
of 3,848 companies by volume
14.6%
answered on time
Debt collection
most-complained product
26
states with complaints
Bronstein & Weiss Arbitration timely response rate 14.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 49
Debt collection — Payday loan debt 15
Debt collection — Payday loan 11
Debt collection — Credit card debt 8
Payday loan, title loan, or personal loan — Payday loan 2
Debt collection — Other (i.e. phone, health club, etc.) 1
Debt collection — Other debt 1
Debt collection — Credit card 1
Payday loan 1

Top Issues

1.Taking/threatening an illegal action 24
2.Took or threatened to take negative or legal action 19
3.Communication tactics 18
4.False statements or representation 9
5.Improper contact or sharing of info 5
6.Attempts to collect debt not owed 4
7.Written notification about debt 3
8.Disclosure verification of debt 2
9.Threatened to contact someone or share information improperly 1
10.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2015 20
2016 23
2017 16
2018 15
2019 7
2020 1
2025 7

Complaints by State (Top 15)

Texas 28
Florida 8
Michigan 7
Maryland 6
California 5
New Mexico 5
Ohio 4
Virginia 2
Arizona 2
Georgia 2
New Jersey 2
Alabama 2
North Carolina 2
Maine 1
South Carolina 1

Company Responses

Untimely response 57
Closed with explanation 32

What the CFPB Complaint Record Shows for Bronstein & Weiss Arbitration

The CFPB Consumer Complaint Database has logged 89 complaints against Bronstein & Weiss Arbitration overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 26 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Bronstein & Weiss Arbitration's timely response rate stands at 14.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 10% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bronstein & Weiss Arbitration have?

Bronstein & Weiss Arbitration has 89 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Bronstein & Weiss Arbitration respond to complaints on time?

Bronstein & Weiss Arbitration has a 14.6% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Bronstein & Weiss Arbitration?

The most complained-about product for Bronstein & Weiss Arbitration is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Bronstein & Weiss Arbitration?

The most common issue reported by consumers about Bronstein & Weiss Arbitration is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Bronstein & Weiss Arbitration?

You can file a complaint against Bronstein & Weiss Arbitration directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bronstein & Weiss Arbitration?

Consumers in 26 states and territories have filed complaints about Bronstein & Weiss Arbitration with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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