CFPB Consumer Complaint Profile

Bronstein & Weiss Arbitration

89 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

89
Total complaints
Mid-range
0
Last 12 months
14.6%
Timely response
Bottom decile
26
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Bronstein & Weiss Arbitration sits at #1399, with 89 complaints logged. On-time replies land at 14.6%, the 1st percentile for the 100+ complaint peer group.

#1399
of 3,843 companies by volume
14.6%
on time (1st pctile)
Debt collection
most-complained product
26
states with complaints
F
PlainCredit Trust Score
24/100
Bronstein & Weiss Arbitration · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 14.6%
Share of complaints answered within the CFPB response window
Dispute Rate B- 10.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Bronstein & Weiss Arbitration vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

14.6% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Bronstein & Weiss Arbitration timely response rate 14.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 49
Debt collection - Payday loan debt 15
Debt collection - Payday loan 11
Debt collection - Credit card debt 8
Payday loan, title loan, or personal loan - Payday loan 2
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Other debt 1
Debt collection - Credit card 1
Payday loan 1

Top Issues

1.Taking/threatening an illegal action 24
2.Took or threatened to take negative or legal action 19
3.Communication tactics 18
4.False statements or representation 9
5.Improper contact or sharing of info 5
6.Attempts to collect debt not owed 4
7.Written notification about debt 3
8.Disclosure verification of debt 2
9.Threatened to contact someone or share information improperly 1
10.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2015 20
2016 23
2017 16
2018 15
2019 7
2020 1
2025 7

Complaints by State (Top 15)

Texas 28
Florida 8
Michigan 7
Maryland 6
California 5
New Mexico 5
Ohio 4
Virginia 2
Arizona 2
Georgia 2
New Jersey 2
Alabama 2
North Carolina 2
Maine 1
South Carolina 1

Company Responses

Untimely response 57
Closed with explanation 32

What the CFPB Complaint Record Shows for Bronstein & Weiss Arbitration

The CFPB Consumer Complaint Database has logged 89 complaints against Bronstein & Weiss Arbitration overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 26 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Taking/threatening an illegal action," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Bronstein & Weiss Arbitration posts a 14.6% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 10% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bronstein & Weiss Arbitration have?

89 complaints have been filed against Bronstein & Weiss Arbitration with the CFPB overall - 0 of them in the past year.

Does Bronstein & Weiss Arbitration respond to complaints on time?

Bronstein & Weiss Arbitration's CFPB timely-response rate is 14.6%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Bronstein & Weiss Arbitration?

The most complained-about product for Bronstein & Weiss Arbitration is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Bronstein & Weiss Arbitration?

Consumers most often cite "Taking/threatening an illegal action" when complaining about Bronstein & Weiss Arbitration; the full issue list with counts is above.

How do I file a complaint against Bronstein & Weiss Arbitration?

You can file a complaint against Bronstein & Weiss Arbitration directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bronstein & Weiss Arbitration?

The CFPB has recorded complaints against Bronstein & Weiss Arbitration from 26 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Bronstein & Weiss Arbitration: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026