CFPB Consumer Complaint Profile

Buckles & Buckles, P.L.C.

30 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

30
Total complaints
Mid-range
14
Last 12 months
66.7%
Timely response
Bottom decile
5
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Buckles & Buckles, P.L.C. sits at #2333, with 30 complaints logged. It posts a 66.7% on-time response rate, the 5th percentile among companies with 100+ complaints.

#2333
of 3,843 companies by volume
66.7%
on time (5th pctile)
Debt collection
most-complained product
5
states with complaints
F
PlainCredit Trust Score
38/100
Buckles & Buckles, P.L.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 66.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Buckles & Buckles, P.L.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

66.7% Among the lowest higher than 5% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Buckles & Buckles, P.L.C. timely response rate 66.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 19
Debt collection - I do not know 7
Debt collection - Credit card 2
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - Other debt 1

Top Issues

1.Took or threatened to take negative or legal action 13
2.Attempts to collect debt not owed 7
3.False statements or representation 3
4.Written notification about debt 3
5.Threatened to contact someone or share information improperly 1
6.Cont'd attempts collect debt not owed 1
7.Incorrect information on your report 1
8.Communication tactics 1

Complaints by Year

Year Complaints
2013 1
2015 1
2018 1
2019 2
2022 1
2023 5
2024 4
2025 11
2026year in progress 4

Complaints by State (Top 15)

Michigan 23
California 2
Texas 2
North Carolina 2
Wisconsin 1

Company Responses

Closed with explanation 20
Untimely response 10

What the CFPB Complaint Record Shows for Buckles & Buckles, P.L.C.

The CFPB Consumer Complaint Database has logged 30 complaints against Buckles & Buckles, P.L.C. overall, with 14 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Buckles & Buckles, P.L.C. draw a 66.7% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Buckles & Buckles, P.L.C. have?

30 complaints have been filed against Buckles & Buckles, P.L.C. with the CFPB overall - 14 of them in the past year.

Does Buckles & Buckles, P.L.C. respond to complaints on time?

Buckles & Buckles, P.L.C. has a 66.7% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Buckles & Buckles, P.L.C.?

"Debt collection" draws more CFPB complaints against Buckles & Buckles, P.L.C. than any other product - see the full breakdown above.

What is the most common complaint issue with Buckles & Buckles, P.L.C.?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Buckles & Buckles, P.L.C. - see all issues and counts above.

How do I file a complaint against Buckles & Buckles, P.L.C.?

You can file a complaint against Buckles & Buckles, P.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Buckles & Buckles, P.L.C.?

The CFPB has recorded complaints against Buckles & Buckles, P.L.C. from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Buckles & Buckles, P.L.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026