CFPB Consumer Complaint Profile
BWW Law Group, LLC
What 118 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 118
- Total complaints
- 5
- Last 12 months
- 92.4%
- Timely response
- 5
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, BWW Law Group, LLC sits at #1235, with 118 complaints logged. 92.4% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #1235
- of 3,848 companies by volume
- 92.4%
- answered on time
- Debt collection
- most-complained product
- 5
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 15 |
| 2016 | 38 |
| 2017 | 11 |
| 2018 | 10 |
| 2019 | 7 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 12 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for BWW Law Group, LLC
The CFPB Consumer Complaint Database has logged 118 complaints against BWW Law Group, LLC overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "False statements or representation" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
92.4% of CFPB-forwarded complaints against BWW Law Group, LLC get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 22.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does BWW Law Group, LLC have?
118 complaints have been filed against BWW Law Group, LLC with the CFPB overall - 5 of them in the past year.
Does BWW Law Group, LLC respond to complaints on time?
BWW Law Group, LLC's CFPB timely-response rate is 92.4%.
What product generates the most complaints for BWW Law Group, LLC?
Among all products tied to BWW Law Group, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with BWW Law Group, LLC?
Consumers most often cite "False statements or representation" when complaining about BWW Law Group, LLC; the full issue list with counts is above.
How do I file a complaint against BWW Law Group, LLC?
You can file a complaint against BWW Law Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about BWW Law Group, LLC?
BWW Law Group, LLC has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~118)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.