CFPB Consumer Complaint Profile
BYS, LLC. d/b/a Boost Your Score
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 10
- Last 12 months
- 95.5%
- Timely response
- Below median
- 9
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, BYS, LLC. d/b/a Boost Your Score sits at #2732. For answering complaints on time it stands at the 31st percentile in the 100+ complaint peer group.
- Payday loan, title l…
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
BYS, LLC. d/b/a Boost Your Score vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.5% Around the middle higher than 31% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 10 |
| 2025 | 11 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for BYS, LLC. d/b/a Boost Your Score
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for BYS, LLC. d/b/a Boost Your Score, with consumers across the country filing against it. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Problem with additional add-on products or services" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above benchmark levels, a sign it handles intake and escalation well. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does BYS, LLC. d/b/a Boost Your Score have?
22 complaints have been filed against BYS, LLC. d/b/a Boost Your Score with the CFPB overall - 10 of them in the past year.
Does BYS, LLC. d/b/a Boost Your Score respond to complaints on time?
BYS, LLC. d/b/a Boost Your Score has a 95.5% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for BYS, LLC. d/b/a Boost Your Score?
"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against BYS, LLC. d/b/a Boost Your Score than any other product - see the full breakdown above.
What is the most common complaint issue with BYS, LLC. d/b/a Boost Your Score?
The most common issue reported by consumers about BYS, LLC. d/b/a Boost Your Score is "Problem with additional add-on products or services." All complaint issues are listed above with their counts.
How do I file a complaint against BYS, LLC. d/b/a Boost Your Score?
You can file a complaint against BYS, LLC. d/b/a Boost Your Score directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about BYS, LLC. d/b/a Boost Your Score?
The CFPB has recorded complaints against BYS, LLC. d/b/a Boost Your Score from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.