CFPB Consumer Complaint Profile

California Recovery Bureau, Inc

Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

10
Total complaints
Below average
0
Last 12 months
90%
Timely response
Bottom quartile
6
States affected

The verdict

10 CFPB complaints put California Recovery Bureau, Inc at #3715 out of 3,843 financial companies ranked by complaint volume. It posts a 90% on-time response rate, the 18th percentile among companies with 100+ complaints.

#3715
of 3,843 companies by volume
90%
on time (18th pctile)
Debt collection
most-complained product
6
states with complaints
F
PlainCredit Trust Score
25/100
California Recovery Bureau, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 90.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 30.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

California Recovery Bureau, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

90% Among the lowest higher than 18% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

California Recovery Bureau, Inc timely response rate 90.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Auto 4
Debt collection - Medical 3
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - I do not know 1

Top Issues

1.Cont'd attempts collect debt not owed 6
2.Communication tactics 2
3.Disclosure verification of debt 1
4.Improper contact or sharing of info 1

Complaints by Year

Year Complaints
2013 2
2014 6
2015 1
2016 1

Complaints by State (Top 15)

California 5
Arizona 1
Massachusetts 1
Maryland 1
Missouri 1
Alabama 1

Company Responses

Closed with explanation 8
Closed 2

What the CFPB Complaint Record Shows for California Recovery Bureau, Inc

California Recovery Bureau, Inc carries 10 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against California Recovery Bureau, Inc draw a 90% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 30% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does California Recovery Bureau, Inc have?

The CFPB has logged 10 complaints against California Recovery Bureau, Inc to date, of which 0 came in over the last 12 months.

Does California Recovery Bureau, Inc respond to complaints on time?

California Recovery Bureau, Inc's CFPB timely-response rate is 90%.

What product generates the most complaints for California Recovery Bureau, Inc?

Among all products tied to California Recovery Bureau, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with California Recovery Bureau, Inc?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against California Recovery Bureau, Inc - see all issues and counts above.

How do I file a complaint against California Recovery Bureau, Inc?

You can file a complaint against California Recovery Bureau, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about California Recovery Bureau, Inc?

The CFPB has recorded complaints against California Recovery Bureau, Inc from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for California Recovery Bureau, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026