CFPB Consumer Complaint Profile

CashRepublic Holdings, Inc.

Consumers have filed 242 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

242
Total complaints
Above average
137
Last 12 months
100%
Timely response
Top decile
35
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

CashRepublic Holdings, Inc. ranks #804 of 3,843 financial companies by CFPB complaint volume, with 242 complaints on record. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#804
of 3,843 companies by volume
100%
on time (86th pctile)
Credit reporting or …
most-complained product
35
states with complaints
B-
PlainCredit Trust Score
65/100
CashRepublic Holdings, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.4%
Share of complaints closed with monetary or non-monetary relief

CashRepublic Holdings, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 64 in 2024 to 122 in 2025 (2024 → 2025).

See the full year-over-year release diff

CashRepublic Holdings, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 116
Payday loan, title loan, personal loan, or advance loan - Installment loan 40
Debt collection - I do not know 33
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 11
Debt collection - Payday loan debt 10
Payday loan, title loan, personal loan, or advance loan - Payday loan 10
Debt collection - Other debt 8
Debt collection - Credit card debt 3
Payday loan, title loan, personal loan, or advance loan - Earned wage access 3
Credit reporting or other personal consumer reports - Other personal consumer report 3

Top Issues

1.Incorrect information on your report 67
2.Improper use of your report 37
3.Charged fees or interest you didn't expect 32
4.Problem with a company's investigation into an existing problem 21
5.Took or threatened to take negative or legal action 16
6.False statements or representation 11
7.Attempts to collect debt not owed 11
8.Written notification about debt 9
9.Struggling to pay your loan 6
10.Problem when making payments 5

Complaints by Year

Year Complaints
2023 23
2024 64
2025 122
2026year in progress 33

Complaints by State (Top 15)

Texas 47
Virginia 23
Florida 21
Georgia 20
North Carolina 18
California 17
Oklahoma 16
Louisiana 15
South Carolina 7
Maryland 6
Colorado 4
Kentucky 4
Tennessee 3
Alabama 3
Washington 3

Company Responses

Closed with explanation 241
Closed with monetary relief 1

What the CFPB Complaint Record Shows for CashRepublic Holdings, Inc.

CashRepublic Holdings, Inc. carries 242 complaints in the CFPB's database, 137 of them filed within the past 12 months. Consumers spanning 35 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against CashRepublic Holdings, Inc. draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0.4%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does CashRepublic Holdings, Inc. have?

The CFPB has logged 242 complaints against CashRepublic Holdings, Inc. to date, of which 137 came in over the last 12 months.

Does CashRepublic Holdings, Inc. respond to complaints on time?

CashRepublic Holdings, Inc.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for CashRepublic Holdings, Inc.?

The most complained-about product for CashRepublic Holdings, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with CashRepublic Holdings, Inc.?

"Incorrect information on your report" is the single most frequently cited issue in complaints against CashRepublic Holdings, Inc. - see all issues and counts above.

How do I file a complaint against CashRepublic Holdings, Inc.?

You can file a complaint against CashRepublic Holdings, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about CashRepublic Holdings, Inc.?

The CFPB has recorded complaints against CashRepublic Holdings, Inc. from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026