CFPB Consumer Complaint Profile
Central Service Bureau, Inc.
Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 1
- Last 12 months
- 70%
- Timely response
- Bottom decile
- 5
- States affected
The verdict
Central Service Bureau, Inc. ranks #3715 of 3,843 financial companies by CFPB complaint volume, with 10 complaints on record. Its on-time response rate is 70%, the 6th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 70%
- on time (6th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Central Service Bureau, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 5 |
| 2017 | 1 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Central Service Bureau, Inc.
The CFPB Consumer Complaint Database has logged 10 complaints against Central Service Bureau, Inc. overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Disclosure verification of debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Central Service Bureau, Inc.'s timely response rate stands at 70%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Central Service Bureau, Inc. have?
Central Service Bureau, Inc. has 10 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Central Service Bureau, Inc. respond to complaints on time?
Central Service Bureau, Inc. has a 70% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Central Service Bureau, Inc.?
The most complained-about product for Central Service Bureau, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Central Service Bureau, Inc.?
"Disclosure verification of debt" is the single most frequently cited issue in complaints against Central Service Bureau, Inc. - see all issues and counts above.
How do I file a complaint against Central Service Bureau, Inc.?
You can file a complaint against Central Service Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Central Service Bureau, Inc.?
The CFPB has recorded complaints against Central Service Bureau, Inc. from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Central Service Bureau, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.