CFPB Consumer Complaint Profile
Centralized Business Solutions Company
What 39 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 39
- Total complaints
- Mid-range
- 1
- Last 12 months
- 94.9%
- Timely response
- Below median
- 2
- States affected
The verdict
Centralized Business Solutions Company ranks #2072 of 3,843 financial companies by CFPB complaint volume, with 39 complaints on record. On-time replies land at 94.9%, the 29th percentile for the 100+ complaint peer group.
- #2072
- of 3,843 companies by volume
- 94.9%
- on time (29th pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Centralized Business Solutions Company vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.9% Around the middle higher than 29% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 4 |
| 2018 | 7 |
| 2019 | 1 |
| 2020 | 5 |
| 2021 | 8 |
| 2022 | 6 |
| 2023 | 4 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Centralized Business Solutions Company
39 complaints against Centralized Business Solutions Company appear in the CFPB record, including 1 from the trailing year. The 2 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Centralized Business Solutions Company's timely response rate stands at 94.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Centralized Business Solutions Company have?
Centralized Business Solutions Company has 39 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Centralized Business Solutions Company respond to complaints on time?
CFPB complaints against Centralized Business Solutions Company draw a 94.9% timely-response rate inside the expected window.
What product generates the most complaints for Centralized Business Solutions Company?
The most complained-about product for Centralized Business Solutions Company is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Centralized Business Solutions Company?
The most common issue reported by consumers about Centralized Business Solutions Company is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Centralized Business Solutions Company?
You can file a complaint against Centralized Business Solutions Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Centralized Business Solutions Company?
Centralized Business Solutions Company has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Centralized Business Solutions Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.