CFPB Consumer Complaint Profile

CFAM Financial Services, LLC

Consumers have filed 28 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

28
Total complaints
Mid-range
7
Last 12 months
3.6%
Timely response
Bottom decile
14
States affected

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The verdict

CFAM Financial Services, LLC ranks #2422 of 3,843 financial companies by CFPB complaint volume, with 28 complaints on record. Its on-time response rate is 3.6%, the 0th percentile among companies with 100+ complaints.

#2422
of 3,843 companies by volume
3.6%
on time (0th pctile)
Debt collection
most-complained product
14
states with complaints
D
PlainCredit Trust Score
45/100
CFAM Financial Services, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 3.6%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C 3.6%
Share of complaints closed with monetary or non-monetary relief

CFAM Financial Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

3.6% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

CFAM Financial Services, LLC timely response rate 3.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Auto debt 8
Credit reporting or other personal consumer reports - Credit reporting 7
Vehicle loan or lease - Lease 4
Vehicle loan or lease - Loan 3
Consumer Loan - Vehicle loan 1
Credit reporting or other personal consumer reports - Other personal consumer report 1
Debt collection - I do not know 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Credit card or prepaid card - General-purpose credit card or charge card 1
Debt collection - Auto 1

Top Issues

1.Incorrect information on your report 7
2.Managing the loan or lease 5
3.Took or threatened to take negative or legal action 3
4.Attempts to collect debt not owed 3
5.Struggling to pay your loan 1
6.Repossession 1
7.Improper use of your report 1
8.Cont'd attempts collect debt not owed 1
9.False statements or representation 1
10.Written notification about debt 1

Complaints by Year

Year Complaints
2013 1
2016 2
2017 2
2018 1
2019 2
2020 2
2021 1
2022 3
2023 4
2024 2
2025 8

Complaints by State (Top 15)

California 5
Pennsylvania 4
New York 3
Kentucky 3
Texas 2
Ohio 2
Virginia 2
Florida 1
Oregon 1
Michigan 1
Georgia 1
Louisiana 1
New Jersey 1
Washington 1

Company Responses

Untimely response 25
Closed 1
Closed with explanation 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for CFAM Financial Services, LLC

The CFPB Consumer Complaint Database has logged 28 complaints against CFAM Financial Services, LLC overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against CFAM Financial Services, LLC draw a 3.6% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 3.6% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does CFAM Financial Services, LLC have?

28 complaints have been filed against CFAM Financial Services, LLC with the CFPB overall - 7 of them in the past year.

Does CFAM Financial Services, LLC respond to complaints on time?

CFPB complaints against CFAM Financial Services, LLC draw a 3.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for CFAM Financial Services, LLC?

The most complained-about product for CFAM Financial Services, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with CFAM Financial Services, LLC?

Consumers most often cite "Incorrect information on your report" when complaining about CFAM Financial Services, LLC; the full issue list with counts is above.

How do I file a complaint against CFAM Financial Services, LLC?

You can file a complaint against CFAM Financial Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about CFAM Financial Services, LLC?

CFAM Financial Services, LLC has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for CFAM Financial Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026