CFPB Consumer Complaint Profile

Cheadle Law Firm

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

41
Total complaints
Mid-range
5
Last 12 months
100%
Timely response
Top decile
5
States affected

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The verdict

By CFPB complaint volume, Cheadle Law Firm is #2018 out of 3,843 financial companies. Its on-time response record is at the 86th percentile among companies with 100+ complaints.

Debt collection
most-complained product
TN
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B+
PlainCredit Trust Score
79/100
Cheadle Law Firm · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.4%
Share of complaints closed with monetary or non-monetary relief

Cheadle Law Firm vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Payday loan debt 20
Debt collection - Other debt 7
Debt collection - Credit card debt 4
Debt collection - I do not know 3
Debt collection - Auto debt 2
Debt or credit management - Debt settlement 1
Payday loan, title loan, or personal loan - Payday loan 1
Payday loan, title loan, or personal loan - Installment loan 1
Payday loan, title loan, personal loan, or advance loan - Payday loan 1
Debt collection - Federal student loan 1

Top Issues

1.False statements or representation 12
2.Took or threatened to take negative or legal action 10
3.Written notification about debt 9
4.Attempts to collect debt not owed 3
5.Struggling to pay your loan 2
6.Communication tactics 2
7.Confusing or missing disclosures 1
8.Charged fees or interest you didn't expect 1
9.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2016 1
2017 1
2018 1
2019 4
2020 9
2021 3
2022 5
2023 4
2024 7
2025 6

Complaints by State (Top 15)

Tennessee 37
New Hampshire 1
California 1
Alabama 1
Florida 1

Company Responses

Closed with explanation 40
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Cheadle Law Firm

In the CFPB record, Cheadle Law Firm has a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "False statements or representation," a reasonable starting point for understanding recurring friction.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Cheadle Law Firm: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Cheadle Law Firm have?

41 complaints have been filed against Cheadle Law Firm with the CFPB overall - 5 of them in the past year.

Does Cheadle Law Firm respond to complaints on time?

Cheadle Law Firm's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Cheadle Law Firm?

Among all products tied to Cheadle Law Firm, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Cheadle Law Firm?

Consumers most often cite "False statements or representation" when complaining about Cheadle Law Firm; the full issue list with counts is above.

How do I file a complaint against Cheadle Law Firm?

You can file a complaint against Cheadle Law Firm directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Cheadle Law Firm?

The CFPB has recorded complaints against Cheadle Law Firm from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Cheadle Law Firm's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.