CFPB Consumer Complaint Profile

Cheadle Law Firm

What 41 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

41
Total complaints
5
Last 12 months
100%
Timely response
5
States affected

The verdict

Cheadle Law Firm ranks #2020 of 3,848 financial companies by CFPB complaint volume, with 41 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2020
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
5
states with complaints
Cheadle Law Firm timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Payday loan debt 20
Debt collection — Other debt 7
Debt collection — Credit card debt 4
Debt collection — I do not know 3
Debt collection — Auto debt 2
Debt or credit management — Debt settlement 1
Payday loan, title loan, or personal loan — Payday loan 1
Payday loan, title loan, or personal loan — Installment loan 1
Payday loan, title loan, personal loan, or advance loan — Payday loan 1
Debt collection — Federal student loan 1

Top Issues

1.False statements or representation 12
2.Took or threatened to take negative or legal action 10
3.Written notification about debt 9
4.Attempts to collect debt not owed 3
5.Struggling to pay your loan 2
6.Communication tactics 2
7.Confusing or missing disclosures 1
8.Charged fees or interest you didn't expect 1
9.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2016 1
2017 1
2018 1
2019 4
2020 9
2021 3
2022 5
2023 4
2024 7
2025 6

Complaints by State (Top 15)

Tennessee 37
New Hampshire 1
California 1
Alabama 1
Florida 1

Company Responses

Closed with explanation 40
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Cheadle Law Firm

The CFPB Consumer Complaint Database has logged 41 complaints against Cheadle Law Firm overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "False statements or representation" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Cheadle Law Firm's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 2.4% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Cheadle Law Firm have?

Cheadle Law Firm has 41 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Cheadle Law Firm respond to complaints on time?

Cheadle Law Firm has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Cheadle Law Firm?

The most complained-about product for Cheadle Law Firm is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Cheadle Law Firm?

The most common issue reported by consumers about Cheadle Law Firm is "False statements or representation." All complaint issues are listed above with their counts.

How do I file a complaint against Cheadle Law Firm?

You can file a complaint against Cheadle Law Firm directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Cheadle Law Firm?

Consumers in 5 states and territories have filed complaints about Cheadle Law Firm with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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