CFPB Consumer Complaint Profile

Check Security Associates, LLC

Behind the 73 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

73
Total complaints
Mid-range
1
Last 12 months
53.4%
Timely response
Bottom decile
23
States affected

The verdict

Check Security Associates, LLC ranks #1525 of 3,843 financial companies by CFPB complaint volume, with 73 complaints on record. Its on-time response rate is 53.4%, the 3rd percentile among companies with 100+ complaints.

#1525
of 3,843 companies by volume
53.4%
on time (3rd pctile)
Debt collection
most-complained product
23
states with complaints
D
PlainCredit Trust Score
46/100
Check Security Associates, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 53.4%
Share of complaints answered within the CFPB response window
Dispute Rate A- 2.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 1.4%
Share of complaints closed with monetary or non-monetary relief

Check Security Associates, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

53.4% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Check Security Associates, LLC timely response rate 53.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 24
Debt collection - Payday loan 23
Debt collection - Payday loan debt 11
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Other debt 5
Payday loan 3
Payday loan, title loan, or personal loan - Installment loan 1
Debt collection - Credit card debt 1

Top Issues

1.Communication tactics 22
2.Improper contact or sharing of info 13
3.Cont'd attempts collect debt not owed 7
4.False statements or representation 7
5.Threatened to contact someone or share information improperly 7
6.Taking/threatening an illegal action 5
7.Took or threatened to take negative or legal action 4
8.Can't contact lender 3
9.Disclosure verification of debt 2
10.Written notification about debt 1

Complaints by Year

Year Complaints
2015 16
2016 28
2017 26
2018 1
2019 1
2025 1

Complaints by State (Top 15)

California 23
Texas 13
New Mexico 4
Missouri 3
Alabama 3
Indiana 3
Florida 3
Ohio 2
Oregon 2
Tennessee 2
South Carolina 2
Utah 1
Pennsylvania 1
North Carolina 1
Arizona 1

Company Responses

Closed with explanation 69
Untimely response 3
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Check Security Associates, LLC

Check Security Associates, LLC carries 73 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 23 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Check Security Associates, LLC draw a 53.4% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 1.4%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Check Security Associates, LLC have?

The CFPB has logged 73 complaints against Check Security Associates, LLC to date, of which 1 came in over the last 12 months.

Does Check Security Associates, LLC respond to complaints on time?

Check Security Associates, LLC has a 53.4% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Check Security Associates, LLC?

The most complained-about product for Check Security Associates, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Check Security Associates, LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Check Security Associates, LLC - see all issues and counts above.

How do I file a complaint against Check Security Associates, LLC?

You can file a complaint against Check Security Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Check Security Associates, LLC?

The CFPB has recorded complaints against Check Security Associates, LLC from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Check Security Associates, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (2% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026