CFPB Consumer Complaint Profile

Cheek Law Offices, LLC

Consumers have filed 13 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

13
Total complaints
Below average
0
Last 12 months
100%
Timely response
Top decile
1
States affected

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The verdict

13 CFPB complaints put Cheek Law Offices, LLC at #3408 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#3408
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
1
states with complaints
C-
PlainCredit Trust Score
54/100
Cheek Law Offices, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate C- 16.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Cheek Law Offices, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Cheek Law Offices, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card 9
Debt collection - I do not know 2
Credit card 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Taking/threatening an illegal action 4
2.Disclosure verification of debt 3
3.Communication tactics 2
4.Took or threatened to take negative or legal action 1
5.Payoff process 1
6.Cont'd attempts collect debt not owed 1
7.False statements or representation 1

Complaints by Year

Year Complaints
2014 4
2015 3
2016 2
2017 4

Complaints by State (Top 15)

Ohio 13

Company Responses

Closed with explanation 13

What the CFPB Complaint Record Shows for Cheek Law Offices, LLC

13 complaints against Cheek Law Offices, LLC appear in the CFPB record, including 0 from the trailing year. The 1 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Taking/threatening an illegal action," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Cheek Law Offices, LLC posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 16.7% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Cheek Law Offices, LLC have?

13 complaints have been filed against Cheek Law Offices, LLC with the CFPB overall - 0 of them in the past year.

Does Cheek Law Offices, LLC respond to complaints on time?

Cheek Law Offices, LLC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Cheek Law Offices, LLC?

The most complained-about product for Cheek Law Offices, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Cheek Law Offices, LLC?

The most common issue reported by consumers about Cheek Law Offices, LLC is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Cheek Law Offices, LLC?

You can file a complaint against Cheek Law Offices, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Cheek Law Offices, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (16.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026