CFPB Consumer Complaint Profile
ID Analytics, Inc.
What 6,958 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 6,958
- Total complaints
- Among the highest
- 1,755
- Last 12 months
- 98.3%
- Timely response
- Above median
- 52
- States affected
The verdict
ID Analytics, Inc. ranks #84 of 3,843 financial companies by CFPB complaint volume, with 6,958 complaints on record. Its on-time response rate is 98.3%, the 51st percentile among companies with 100+ complaints.
- #84
- of 3,843 companies by volume
- 98.3%
- on time (51st pctile)
- Credit reporting or …
- most-complained product
- 52
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
ID Analytics, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.3% Higher than most higher than 51% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 1,861 in 2024 to 1,990 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 9 |
| 2016 | 12 |
| 2017 | 107 |
| 2018 | 205 |
| 2019 | 486 |
| 2020 | 715 |
| 2021 | 402 |
| 2022 | 252 |
| 2023 | 656 |
| 2024 | 1,861 |
| 2025 | 1,990 |
| 2026year in progress | 258 |
Complaints by State (Top 15)
Company Responses
ID Analytics, Inc. Complaint Concentration Profile
ID Analytics, Inc.'s complaint volume is large enough to measure concentration - not just the headline totals. Across 21 named product lines in the stored breakdown, the leading three (Credit reporting or other personal consumer reports, Credit reporting, credit repair services, or other personal consumer reports, Credit reporting or other personal consumer reports) hold a 97.3% share of product-tagged complaints. The Herfindahl index on that product mix is 0.478 (1.0 = a single product owns every tagged complaint; lower = a broader book).
On the issue side, 15 named issues appear in the top list; the leading three (Incorrect information on your report, Improper use of your report, Problem with fraud alerts or security freezes) cover a 86.7% share of those mentions. That multi-issue footprint is the profile thin-volume companies cannot show - their pages stop at a short bar list because the sample cannot support a concentration read.
Geography tells a similar story: the top three states (Florida, Texas, California) hold a 32.7% share of state-tagged volume across 52 jurisdictions on file. A concentrated state trio can hint at regional servicing stress; a flatter map usually tracks a nationwide book.
Among coded company responses, "Closed with explanation" leads at a 76.7% share among the 6,958 response-tagged complaints (5,336 filings). Read that mix next to the timely-response and relief rates above - both describe process outcomes, not a finding of wrongdoing.
Peak filing year was 2025 (1,990 complaints); the lightest year on file was 2013 (2). From 2024 to 2025, annual volume rose 6.9% (1,861 → 1,990). Year-to-year swings at this volume usually track product launches, servicing changes, and consumer awareness more than a single-event spike.
What the CFPB Complaint Record Shows for ID Analytics, Inc.
ID Analytics, Inc. carries 6,958 complaints in the CFPB's database, 1,755 of them filed within the past 12 months. Consumers spanning 52 states and territories have weighed in, giving this a nationwide footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, ID Analytics, Inc. posts a 98.3% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 16.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 23% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ID Analytics, Inc. have?
6,958 complaints have been filed against ID Analytics, Inc. with the CFPB overall - 1,755 of them in the past year.
Does ID Analytics, Inc. respond to complaints on time?
ID Analytics, Inc. has a 98.3% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for ID Analytics, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against ID Analytics, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with ID Analytics, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about ID Analytics, Inc.; the full issue list with counts is above.
How do I file a complaint against ID Analytics, Inc.?
You can file a complaint against ID Analytics, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ID Analytics, Inc.?
The CFPB has recorded complaints against ID Analytics, Inc. from 52 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for ID Analytics, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (6,958 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (16.7% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does ID Analytics, Inc. have?
6,958 complaints have been filed against ID Analytics, Inc. with the CFPB overall - 1,755 of them in the past year.
Does ID Analytics, Inc. respond to complaints on time?
ID Analytics, Inc. has a 98.3% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for ID Analytics, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against ID Analytics, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with ID Analytics, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about ID Analytics, Inc.; the full issue list with counts is above.
How do I file a complaint against ID Analytics, Inc.?
You can file a complaint against ID Analytics, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ID Analytics, Inc.?
The CFPB has recorded complaints against ID Analytics, Inc. from 52 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.