CFPB Consumer Complaint Profile
ID Analytics, Inc.
What 6,958 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 6,958
- Total complaints
- 1,755
- Last 12 months
- 98.3%
- Timely response
- 52
- States affected
The verdict
ID Analytics, Inc. ranks #84 of 3,848 financial companies by CFPB complaint volume, with 6,958 complaints on record. Its on-time response rate is 98.3%, ahead of the 93% median among companies with 100+ complaints.
- #84
- of 3,848 companies by volume
- 98.3%
- answered on time
- Credit reporting or …
- most-complained product
- 52
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 3 |
| 2015 | 9 |
| 2016 | 12 |
| 2017 | 107 |
| 2018 | 205 |
| 2019 | 486 |
| 2020 | 715 |
| 2021 | 402 |
| 2022 | 252 |
| 2023 | 656 |
| 2024 | 1,861 |
| 2025 | 1,990 |
| 2026 | 258 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for ID Analytics, Inc.
ID Analytics, Inc. carries 6,958 complaints in the CFPB's database, 1,755 of them filed within the past 12 months. Consumers spanning 52 states and territories have weighed in, giving this a nationwide footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, ID Analytics, Inc. answers 98.3% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 16.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 23% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does ID Analytics, Inc. have?
6,958 complaints have been filed against ID Analytics, Inc. with the CFPB overall - 1,755 of them in the past year.
Does ID Analytics, Inc. respond to complaints on time?
ID Analytics, Inc. has a 98.3% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for ID Analytics, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against ID Analytics, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with ID Analytics, Inc.?
Consumers most often cite "Incorrect information on your report" when complaining about ID Analytics, Inc.; the full issue list with counts is above.
How do I file a complaint against ID Analytics, Inc.?
You can file a complaint against ID Analytics, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about ID Analytics, Inc.?
The CFPB has recorded complaints against ID Analytics, Inc. from 52 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~6,958)
Also handles Credit reporting or other personal consumer reports
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.