CFPB Consumer Complaint Profile

Cherry Technologies Inc.

406 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

406
Total complaints
Above average
305
Last 12 months
87.7%
Timely response
Bottom quartile
40
States affected

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The verdict

406 CFPB complaints put Cherry Technologies Inc. at #566 out of 3,843 financial companies ranked by complaint volume. It posts a 87.7% on-time response rate, the 15th percentile among companies with 100+ complaints.

#566
of 3,843 companies by volume
87.7%
on time (15th pctile)
Credit reporting or …
most-complained product
40
states with complaints
D
PlainCredit Trust Score
46/100
Cherry Technologies Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 87.7%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 3.2%
Share of complaints closed with monetary or non-monetary relief

Cherry Technologies Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

87.7% Among the lowest higher than 15% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 69 in 2024 to 221 in 2025 (2024 → 2025).

See the full year-over-year release diff

Cherry Technologies Inc. timely response rate 87.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 141
Payday loan, title loan, personal loan, or advance loan - Installment loan 92
Debt collection - I do not know 71
Debt collection - Other debt 28
Debt collection - Medical debt 18
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 17
Credit card - Store credit card 10
Credit card - General-purpose credit card or charge card 6
Debt collection - Credit card debt 5
Debt or credit management - Debt settlement 4

Top Issues

1.Incorrect information on your report 93
2.Attempts to collect debt not owed 50
3.Problem with a company's investigation into an existing problem 37
4.Took or threatened to take negative or legal action 33
5.Improper use of your report 30
6.Problem when making payments 27
7.Problem with additional add-on products or services 23
8.False statements or representation 23
9.Charged fees or interest you didn't expect 21
10.Getting the loan 13

Complaints by Year

Year Complaints
2023 11
2024 69
2025 221
2026year in progress 105

Complaints by State (Top 15)

Florida 96
Texas 54
California 53
New York 27
Georgia 25
Illinois 13
Arizona 11
Massachusetts 10
North Carolina 10
Pennsylvania 9
Michigan 8
New Jersey 8
Virginia 7
Maryland 7
Ohio 7

Company Responses

Closed with explanation 329
In progress 64
Closed with monetary relief 13

What the CFPB Complaint Record Shows for Cherry Technologies Inc.

406 complaints against Cherry Technologies Inc. appear in the CFPB record, including 305 from the trailing year. The 40 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Cherry Technologies Inc. draw a 87.7% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.2% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Cherry Technologies Inc. have?

406 complaints have been filed against Cherry Technologies Inc. with the CFPB overall - 305 of them in the past year.

Does Cherry Technologies Inc. respond to complaints on time?

CFPB complaints against Cherry Technologies Inc. draw a 87.7% timely-response rate inside the expected window.

What product generates the most complaints for Cherry Technologies Inc.?

The most complained-about product for Cherry Technologies Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Cherry Technologies Inc.?

The most common issue reported by consumers about Cherry Technologies Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Cherry Technologies Inc.?

You can file a complaint against Cherry Technologies Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Cherry Technologies Inc.?

Cherry Technologies Inc. has drawn CFPB complaints from 40 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026