CFPB Consumer Complaint Profile

CIR, Law Offices

45 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

45
Total complaints
Mid-range
0
Last 12 months
84.4%
Timely response
Bottom quartile
13
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, CIR, Law Offices has accumulated 45 complaints, placing it #1934 by volume. On-time replies land at 84.4%, the 12th percentile for the 100+ complaint peer group.

#1934
of 3,843 companies by volume
84.4%
on time (12th pctile)
Debt collection
most-complained product
13
states with complaints
D
PlainCredit Trust Score
44/100
CIR, Law Offices · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 84.4%
Share of complaints answered within the CFPB response window
Dispute Rate D 18.4%
Share of responses the consumer disputed (lower is better)
Relief Rate C 4.4%
Share of complaints closed with monetary or non-monetary relief

CIR, Law Offices vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

84.4% Among the lowest higher than 12% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

CIR, Law Offices timely response rate 84.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card 20
Debt collection - I do not know 12
Debt collection - Credit card debt 5
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Medical 2
Debt collection - Payday loan 1
Debt collection - Auto 1
Debt collection - Other debt 1

Top Issues

1.Taking/threatening an illegal action 9
2.Communication tactics 8
3.Cont'd attempts collect debt not owed 8
4.False statements or representation 6
5.Disclosure verification of debt 5
6.Improper contact or sharing of info 3
7.Took or threatened to take negative or legal action 2
8.Attempts to collect debt not owed 2
9.Written notification about debt 2

Complaints by Year

Year Complaints
2013 3
2014 19
2015 10
2016 5
2017 3
2018 2
2019 2
2022 1

Complaints by State (Top 15)

California 29
Pennsylvania 2
Florida 2
AP 2
Texas 2
Massachusetts 1
Arizona 1
Wisconsin 1
Alabama 1
Virginia 1
Vermont 1
Idaho 1
Ohio 1

Company Responses

Closed with explanation 42
Closed with non-monetary relief 2
Untimely response 1

What the CFPB Complaint Record Shows for CIR, Law Offices

CIR, Law Offices carries 45 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Taking/threatening an illegal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CIR, Law Offices's timely response rate stands at 84.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 18.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 4.4%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does CIR, Law Offices have?

The CFPB has logged 45 complaints against CIR, Law Offices to date, of which 0 came in over the last 12 months.

Does CIR, Law Offices respond to complaints on time?

CFPB complaints against CIR, Law Offices draw a 84.4% timely-response rate inside the expected window.

What product generates the most complaints for CIR, Law Offices?

Among all products tied to CIR, Law Offices, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with CIR, Law Offices?

The most common issue reported by consumers about CIR, Law Offices is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against CIR, Law Offices?

You can file a complaint against CIR, Law Offices directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about CIR, Law Offices?

CIR, Law Offices has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for CIR, Law Offices: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026