Clear Debt Solutions, LLC

CFPB Consumer Complaint Profile

111
Total Complaints
0
Last 12 Months
65.8%
Timely Response
27
States Affected
Clear Debt Solutions, LLC timely response rate 65.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Payday loan 51
Debt collection — I do not know 45
Debt collection — Payday loan debt 6
Payday loan 5
Debt collection — Other (i.e. phone, health club, etc.) 3
Debt collection — Non-federal student loan 1

Top Issues

1.Communication tactics 38
2.Improper contact or sharing of info 27
3.Cont'd attempts collect debt not owed 15
4.Taking/threatening an illegal action 11
5.Disclosure verification of debt 7
6.Threatened to contact someone or share information improperly 3
7.False statements or representation 3
8.Payment to acct not credited 2
9.Took or threatened to take negative or legal action 1
10.Received a loan I didn't apply for 1

Complaints by Year

Year Complaints
2013 6
2014 37
2015 20
2016 30
2017 12
2018 5
2020 1

Complaints by State (Top 15)

Texas 18
California 15
Ohio 14
Tennessee 7
Alabama 7
Wisconsin 7
South Carolina 6
Louisiana 4
Oregon 4
Florida 3
Illinois 3
Idaho 2
Delaware 2
Missouri 2
Michigan 2

Company Responses

Closed with explanation 103
Closed 3
Closed with non-monetary relief 2
Untimely response 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Clear Debt Solutions, LLC

The CFPB Consumer Complaint Database has logged 111 complaints against Clear Debt Solutions, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Clear Debt Solutions, LLC's timely response rate stands at 65.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 18.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 2.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Clear Debt Solutions, LLC have?

Clear Debt Solutions, LLC has 111 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Clear Debt Solutions, LLC respond to complaints on time?

Clear Debt Solutions, LLC has a 65.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Clear Debt Solutions, LLC?

The most complained-about product for Clear Debt Solutions, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Clear Debt Solutions, LLC?

The most common issue reported by consumers about Clear Debt Solutions, LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Clear Debt Solutions, LLC?

You can file a complaint against Clear Debt Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Clear Debt Solutions, LLC?

Consumers in 27 states and territories have filed complaints about Clear Debt Solutions, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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