CFPB Consumer Complaint Profile

Clear Recovery, Inc.

What 67 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

67
Total complaints
Mid-range
3
Last 12 months
95.5%
Timely response
Below median
19
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Clear Recovery, Inc. sits at #1580, with 67 complaints logged. It posts a 95.5% on-time response rate, the 31st percentile among companies with 100+ complaints.

#1580
of 3,843 companies by volume
95.5%
on time (31st pctile)
Debt collection
most-complained product
19
states with complaints
C
PlainCredit Trust Score
56/100
Clear Recovery, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.5%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate C 4.5%
Share of complaints closed with monetary or non-monetary relief

Clear Recovery, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.5% Around the middle higher than 31% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Clear Recovery, Inc. timely response rate 95.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 19
Debt collection - Medical 14
Debt collection - I do not know 13
Debt collection - Other debt 10
Debt collection - Credit card debt 6
Credit reporting or other personal consumer reports - Credit reporting 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Credit card 1

Top Issues

1.Attempts to collect debt not owed 23
2.Communication tactics 13
3.Cont'd attempts collect debt not owed 7
4.Written notification about debt 7
5.Disclosure verification of debt 6
6.Improper contact or sharing of info 3
7.Took or threatened to take negative or legal action 3
8.Incorrect information on your report 2
9.False statements or representation 2
10.Credit monitoring or identity theft protection services 1

Complaints by Year

Year Complaints
2013 4
2014 13
2015 2
2016 1
2017 3
2018 8
2019 2
2020 3
2021 6
2022 6
2023 8
2024 4
2025 7

Complaints by State (Top 15)

Nebraska 31
Texas 7
Missouri 6
Iowa 4
California 4
Virginia 2
New Mexico 1
Tennessee 1
New York 1
Nevada 1
Montana 1
South Dakota 1
Arkansas 1
Colorado 1
Arizona 1

Company Responses

Closed with explanation 62
Closed 2
Closed with non-monetary relief 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Clear Recovery, Inc.

67 complaints against Clear Recovery, Inc. appear in the CFPB record, including 3 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Clear Recovery, Inc. draw a 95.5% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.5% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Clear Recovery, Inc. have?

The CFPB has logged 67 complaints against Clear Recovery, Inc. to date, of which 3 came in over the last 12 months.

Does Clear Recovery, Inc. respond to complaints on time?

Clear Recovery, Inc.'s CFPB timely-response rate is 95.5%. This is considered excellent.

What product generates the most complaints for Clear Recovery, Inc.?

The most complained-about product for Clear Recovery, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Clear Recovery, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Clear Recovery, Inc. - see all issues and counts above.

How do I file a complaint against Clear Recovery, Inc.?

You can file a complaint against Clear Recovery, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Clear Recovery, Inc.?

The CFPB has recorded complaints against Clear Recovery, Inc. from 19 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Clear Recovery, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026