CFPB Consumer Complaint Profile

Co-Operative Adjustment Bureau, Inc.

19 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

19
Total complaints
Below average
0
Last 12 months
94.7%
Timely response
Below median
7
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Co-Operative Adjustment Bureau, Inc. sits at #2935, with 19 complaints logged. On-time replies land at 94.7%, the 28th percentile for the 100+ complaint peer group.

#2935
of 3,843 companies by volume
94.7%
on time (28th pctile)
Debt collection
most-complained product
7
states with complaints
B+
PlainCredit Trust Score
75/100
Co-Operative Adjustment Bureau, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 94.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 26.3%
Share of complaints closed with monetary or non-monetary relief

Co-Operative Adjustment Bureau, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

94.7% Around the middle higher than 28% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Co-Operative Adjustment Bureau, Inc. timely response rate 94.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 12
Debt collection - I do not know 4
Debt collection - Other (i.e. phone, health club, etc.) 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 8
2.False statements or representation 4
3.Took or threatened to take negative or legal action 3
4.Cont'd attempts collect debt not owed 1
5.Written notification about debt 1
6.Incorrect information on your report 1
7.Improper contact or sharing of info 1

Complaints by Year

Year Complaints
2016 2
2017 4
2018 5
2019 5
2020 1
2021 2

Complaints by State (Top 15)

California 13
New York 1
Washington 1
Georgia 1
Florida 1
Michigan 1
Arizona 1

Company Responses

Closed with explanation 14
Closed with non-monetary relief 5

What the CFPB Complaint Record Shows for Co-Operative Adjustment Bureau, Inc.

Co-Operative Adjustment Bureau, Inc. carries 19 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Co-Operative Adjustment Bureau, Inc.'s timely response rate stands at 94.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 26.3% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Co-Operative Adjustment Bureau, Inc. have?

Co-Operative Adjustment Bureau, Inc. has 19 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Co-Operative Adjustment Bureau, Inc. respond to complaints on time?

CFPB complaints against Co-Operative Adjustment Bureau, Inc. draw a 94.7% timely-response rate inside the expected window.

What product generates the most complaints for Co-Operative Adjustment Bureau, Inc.?

The most complained-about product for Co-Operative Adjustment Bureau, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Co-Operative Adjustment Bureau, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Co-Operative Adjustment Bureau, Inc. - see all issues and counts above.

How do I file a complaint against Co-Operative Adjustment Bureau, Inc.?

You can file a complaint against Co-Operative Adjustment Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Co-Operative Adjustment Bureau, Inc.?

Consumers in 7 states and territories have filed complaints about Co-Operative Adjustment Bureau, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Co-Operative Adjustment Bureau, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026