CFPB Consumer Complaint Profile

Coast Professional, Inc.

What 431 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

431
Total complaints
32
Last 12 months
97.7%
Timely response
46
States affected

The verdict

431 CFPB complaints put Coast Professional, Inc. at #549 out of 3,848 financial companies ranked by complaint volume. It answers 97.7% of complaints on time - above the 93% median for companies with 100+ complaints.

#549
of 3,848 companies by volume
97.7%
answered on time
Debt collection
most-complained product
46
states with complaints
Coast Professional, Inc. timely response rate 97.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 84
Student loan - Federal student loan servicing 81
Debt collection - I do not know 76
Debt collection - Federal student loan debt 71
Debt collection - Federal student loan 36
Debt collection - Private student loan debt 15
Debt collection - Non-federal student loan 13
Debt collection - Other (i.e. phone, health club, etc.) 11
Debt collection - Medical debt 11
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 10

Top Issues

1.Attempts to collect debt not owed 92
2.Written notification about debt 58
3.False statements or representation 53
4.Dealing with your lender or servicer 45
5.Communication tactics 35
6.Dealing with my lender or servicer 23
7.Cont'd attempts collect debt not owed 23
8.Disclosure verification of debt 18
9.Struggling to repay your loan 18
10.Took or threatened to take negative or legal action 17

Complaints by Year

Year Complaints
2012 1
2013 3
2014 25
2015 20
2016 32
2017 53
2018 41
2019 67
2020 44
2021 21
2022 20
2023 31
2024 36
2025 28
2026 9

Complaints by State (Top 15)

California 66
Florida 33
Texas 31
New York 25
Illinois 23
Georgia 22
Tennessee 19
Arizona 15
Michigan 15
Pennsylvania 13
North Carolina 10
Virginia 10
Massachusetts 9
Indiana 9
Washington 8

Company Responses

Closed with explanation 428
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for Coast Professional, Inc.

Coast Professional, Inc. carries 431 complaints in the CFPB's database, 32 of them filed within the past 12 months. Consumers spanning 46 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

97.7% of CFPB-forwarded complaints against Coast Professional, Inc. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 21.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Coast Professional, Inc. have?

431 complaints have been filed against Coast Professional, Inc. with the CFPB overall - 32 of them in the past year.

Does Coast Professional, Inc. respond to complaints on time?

97.7% of the CFPB complaints against Coast Professional, Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Coast Professional, Inc.?

"Debt collection" draws more CFPB complaints against Coast Professional, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Coast Professional, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Coast Professional, Inc.; the full issue list with counts is above.

How do I file a complaint against Coast Professional, Inc.?

You can file a complaint against Coast Professional, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Coast Professional, Inc.?

Consumers in 46 states and territories have filed complaints about Coast Professional, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026