CFPB Consumer Complaint Profile
Delbert Services
Behind the 1,006 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 1,006
- Total complaints
- 0
- Last 12 months
- 97.5%
- Timely response
- 50
- States affected
The verdict
Delbert Services ranks #323 of 3,848 financial companies by CFPB complaint volume, with 1,006 complaints on record. It answers 97.5% of complaints on time - above the 93% median for companies with 100+ complaints.
- #323
- of 3,848 companies by volume
- 97.5%
- answered on time
- Payday loan
- most-complained product
- 50
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 83 |
| 2014 | 728 |
| 2015 | 142 |
| 2016 | 38 |
| 2017 | 11 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Delbert Services
1,006 complaints against Delbert Services appear in the CFPB record, including 0 from the trailing year. The 50 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Payday loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Charged fees or interest I didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Delbert Services's timely response rate stands at 97.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 21.5% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Delbert Services have?
Delbert Services has 1,006 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Delbert Services respond to complaints on time?
Delbert Services's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Delbert Services?
The most complained-about product for Delbert Services is "Payday loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Delbert Services?
The most common issue reported by consumers about Delbert Services is "Charged fees or interest I didn't expect." All complaint issues are listed above with their counts.
How do I file a complaint against Delbert Services?
You can file a complaint against Delbert Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Delbert Services?
Delbert Services has drawn CFPB complaints from 50 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,006)
Also handles Payday loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.